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Call Center Operator

Full time @Richard Pieris & Company PLC in Customer Service / Public Relations / Call Center
  • 310 High Level Road, Maharagama, Sri Lanka, 10280 View on Map
  • Apply Before : 10th October 2021
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Job Detail

  • Career Level Others
  • Experience Fresh
  • Qualifications A/L

Job Description

89 Years of Trust & Stability
Richard Pieris & Co. PLC is a diversified business conglomerate with a rich history of 89 years. Its flagship brand “Arpico” is one of the most powerful local household brands in Sri Lanka for over 50 years. Serving the community with a diverse range of products across many sectors such as manufacturing, plantations, financial services, exports, FMCG, construction, logistic & retail. The retail sector led by its flagship brand “Arpico Supercentres” operates one of the largest modern trade chains in the country. A diverse melting pot of talent, comprising a workforce of over 28,000. Richard Pieris & Company PLC is one of the largest employment providers in the private sector in Sri Lanka. To support the expansion initiatives of Company, we invite young, dynamic and motivated individual to join us as,

CALL CENTER OPERATOR

The ideal candidates should

  • Be between 18 – 30 years of age
  • Handle inbound calls effectively and Maintain customer data record Provide service related information & solutions for customers
  • Communicate and follow up customer complaints to various internal depts. to offer satisfactory
    customer feedback.
  • Conduct customer feedback surveys through T/P as & when it’s required.
  • Confident communicator with strong commands & communication skills in English and Sinhala
  • Be a good team player with a customer-oriented attitude
  • Possess basic IT and Microsoft office package
  • Preferably reside within 15km radius from Navinna, Maharagama

An attractive remuneration package and an opportunity to be a part of a dynamic and an evolving group of companies await the right candidate.

Please apply with your complete CV along with a Colour photograph of yourself and contact details of two non related referees with the position applied for marked on the top left hand corner of the envelop & or as the subject in your e-mail within 7 days of this advertisement

Head of Group Human Resources,
RICHARD PIERIS & COMPANY PLC,
310, High Level Road, Nawinna, Maharagama.
Email: careers@arpico.com

The Application deadline closed.

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