Career Level Assistant
HNB Assurance PLC is currently looking for a suitable candidate to fill the following
Call Centre Assistant
- Handle inbound and outbound calls and intimate claims of the HNBGI Contact Centre.
- Identify customer needs, clarify information and provide the first contact resolution to the customers.
- Provide an exceptional customer experience by going the extra mile.
- Completion of G.C.E A/L examination.
- Previous experience in an insurance company or customer service.
- Proficiency in English and Sinhala is a must.
- Willingness to work on Shift basis to support the 24/7 operation.
- Ability to communicate in Tamil will be an added advantage.
If you believe you are the right person we are looking for, forward your complete resume together with contact numbers and the names of two non-related referees to reach us within 10 days of this advertisement by email to firstname.lastname@example.org (state the position applied on the subject line).