Customer Relations Officer (Life Insurance Call Centre)

Full time @Janashakthi Insurance PLC in Customer Service / Public Relations / Call Center
  • 75 Kumaran Ratnam Road, Colombo, Sri Lanka, 00200 View on Map
  • Apply Before : 19th October 2021
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Job Detail

  • Career Level Officer
  • Experience 2 Years
  • Qualifications A/L

Job Description



Janashakthi Insurance PLC, is a member of the Janashakthi Group striving to deliver its core purpose of uplifting lives and empowering the dreams of our customers, employees, partners or stakeholders. Founded in 1994 as a Life Insurance company, Janashakthi Insurance PLC made its mark in the industry as an innovator and household name over a span of over 26 years. Join us for a rewarding career with endless opportunities for career developmentand personal growth.

We are looking for an energetic and results oriented person to join our team as a Customer Relations Officer.

Job Responsibilities

  • Be a confident communicator! You should be able to speak in a clear and professional manner under any
  • Maintaining the agreed level of service standards from a company and customer perspective.
  • Ensure ISO standards are met and complied with

Person Specifications

  • Have a good command in Sinhala and English languages.
  • Professional qualifications or pursuing tertiary education pertaining to CRM.
  • Minimum of 2 years’ experience in a similar position in Insurance Industry, preferably Life Insurance.

To apply, please email your detailed Curriculum Vitae together with the names & contact details of two non-related referees to reach us within 14 days of this advertisement to careers@janashakthi.com. Please indicate the Job Title on the subject line of the email.

The Janashakthi Group operates in the Insurance, Finance, Investment and Real estate sectors. The group companies are First Capital, Janashakthi Life, Orient Finance and Kelsey Homes
Janashakthi Group is an equal opportunity employer and we invite applications from all suitably qualified individuals to join our team.

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