Customer Service Associate at Dialog Business Services

Full time @Dialog in Customer Service / Public Relations / Call Center
  • 2, Access Towers, 278 Union Pl, Colombo LK, 00200 View on Map
  • Apply Before : 10th October 2021
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Job Detail

  • Career Level Assistant
  • Experience Fresh
  • Qualifications O/L

Job Description

Dialog Business Services (Pvt) Ltd (DBS) is a fully owned subsidiary of Dialog Axiata PLC, Sri Lanka’s premier connectivity provider DBS manages Dialog’s customer contact management operations across its mobile, fixed line, pay television and broadband businesses. The Company is COPC certified and is the first and largest Captive Voice Customer Interaction Centre in Sri Lanka. DBS also became the first captive Customer interaction Centre within the BPM industry to be certified as a Great Workplace whilst also being recognized as one of the ’10 Best Workplaces for Women in Sri Lanka – 2020 by Great Place to Work Sri Lanka

Dialog Business Services is hiring

What we’re looking for…

  • Be a natural people person
  • Confident communicator with good communication skills in English and Sinhala or English and Tamil
  • Good team player with a customer-oriented attitude
  • Basic IT knowledge is also an added advantage
  • A background in a customer-facing role (6-12 months would be great)
  • Successful completion of GCE O/L with a minimum ‘C pass for Mathematics and English
  • Aged between 18 and 30
  • Willingness to work on a rotational basis
  • Travelling distance should be within a 21km radius of the below given address

Please email your resume to careers@dbs.dialog.lk

Call us on our hotline: 0777 440 880 | 0773 533 535

Application ends in 18d 11h 23min

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