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Customer Service Associate – Contact Centre

Full time @Union Bank of Colombo PLC in Customer Service / Public Relations / Call Center
  • 64 Galle Road, Colombo 03, Colombo, Sri Lanka, 00300 View on Map
  • Apply Before : 8th November 2021
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Job Detail

  • Career Level Assistant
  • Experience Fresh
  • Qualifications O/L

Job Description

STEP INTO A CAREER IN BANKING

CUSTOMER SERVICE ASSOCIATES – CONTACT CENTRE
An exciting opportunity opened at Union Bank of Colombo PLC. Our Contact Centre operation is looking for energetic, pleasant and dynamic individuals who could be a part of a team that delivers excellence.

Requirements:

  • Should have passed GCE Advanced Level OR GCE Ordinary Level examinations.
  • Must have excellent communication skills in Sinhala, Tamil and English.
  • Willing to work on a roster basis based in Colombo, Wallawatta area.
  • Age should be 24 years or below.
  • Be a team player with a positive, tolerant and can-do attitude.
  • Ability in cross selling the Bank’s products and services to achieve the intended targets.

The following will be an added advantage to be selected:

  • Prior work experience in Call Center / Customer Service.
  • Full or partial professional / academic qualification.
  • Participation in sports activities.

Selected candidates can look forward to a competitive salary. This is an opportunity to be an essential part of our Bank by reaching out to potential clients and directly impacting the growth of the business.

Applications should be forwarded via email jobs@unionb.com with the names of two non-related referees on or before 12th November 2021. The email subject line must be stated “Customer Service Associates”. All applications will be treated with strict confidence.

Please call on 011-2081512 / 011-2374100 for more information.

*Please note applications without the stated subject line will not be taken consideration. We will only correspond with the shortlisted applicants.

UNION BANK
Head Office: 64, Galle Road, Colombo 03.
www.unionb.com

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