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Intern – Service Delivery

Internship Pearson Lanka (Pvt) Ltd in IT- Software / DB / QA / Web / Graphics / GIS
  • Pearson Lanka - MAGA ONE, Nawala - Narahenpita Road, Sri Jayawardenepura Kotte, Colombo, Sri Lanka, 10100 View on Map
  • Apply Before : 31st July 2021
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Job Detail

  • Career Level Student
  • Experience Fresh
  • Qualifications Degree Bachelor

Job Description

Responsibilities

  • Acquiring knowledge on ITIL/DevOps practices and working closely with global Incident and Change Management teams to ensure faster service restoration and change enablement across the organization
  • Understanding of existing service management processes and supporting for improvement initiatives on Incident, Change, Problem and Configuration Management

Requirements

  • Completed (or final year) Bachelor’s degree in Computer Science or equivalent
  • Strong communication and presentation skills
  • Knowledge of Business Process Engineering
  • Knowledge of best practices and standards of IT operations
  • Ability to work in Windows and Linux environments
  • Familiarity with basic Database and Networking concepts
  • Understanding of System Administration concepts
  • Understanding of Cloud Computing concepts

Send your resumes to careers@pearson.com

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