Career Level Executive
Experience 2 Years
Shangri-La Hotel Colombo overlooks the Indian Ocean in the heart of the business district with direct access to the most extensive international shopping mall in Sri Lanka, Shangri-La’s own One Galle Face Mall. The hotel offers the finest accommodation in Colombo, an exciting new dining and social scene and the largest and extensive hotel conference and event facilities. The hotel comprises of 541 rooms and suites.
We are hiring – IT Executive
As a IT Executive, we rely on you to:
- Attend to guest related IT enquiries and provide assistance as required.
- Attend to system maintenance and breakdown requirements in a timely manner.
- Be able to work under pressure with minimum supervision and be flexible to report to duty as and when required and work extended hours if required.
- Be an exceptional team player.
- Manage information technology systems, hardware and software applications as per company standards Manage and maintain operating system and network as per company standards.
- Ensure adherence to IT policies and procedures in accordance with company standards and educate coworkers.
- Maintain up-to-date IT inventory.
- Prepare and submit IT management reports as required.
- Uphold high standards of professional conduct and communications with internal and external customers at all times
We are looking for someone with:
- B.Sc. in IT or any other IT relevant qualification – minimum HND.
- Minimum 2-3 years’ experience in a star class hotel chain.
- Should be able to communicate English effectively.
- Troubleshooting experience in Opera.
- Troubleshooting experience in POS solutions.
- Experience in working with Back Up and Storage solutions.
- Experience in working with Windows servers and ensuring that servers are up-to-date, preference will be given to candidates with Microsoft Certifications.
- Knowledge and experience in CISCO networking equipment, preference will be given to candidates with CISCO certification.
- Knowledge and experience in Fortigate firewall Experience in managing and troubleshooting Wi-Fi Controllers and Wi-Fi Aps, preference will be given to candidates with experience in Ruckus infrastructure.
- Experience in troubleshooting industrial level CCTV solutions.
- Proficient in Microsoft Office products.
- Experience in developing excel/BI based reports.
If you are up for the challenge, please email your detailed Curriculum Vitae together with the names & contact details of two non-related referees to Recruitment.slcb@shangri-La.com. Please indicate the Job title on the subject line of the email.
Application closing date: 12th September 2021