IT Help Desk & Technical Support Assistant

Full time @Onimta Information Technology (Pvt) Ltd in IT - Hardware / Networks / Systems
  • 41/3 Lake Rd, Maharagama, Sri Lanka, 10280 View on Map
  • Apply Before : 20th January 2022
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Job Detail

  • Career Level Assistant
  • Experience Less Than 1 Year
  • Qualifications Diploma

Job Description

Work attributes and Qualifications

  • Proven experience as an IT Technician or Trainee
  • Experience with networks (LAN, WAN, VPN) and patch management
  • Knowledge of database Installation/ backup/recovery (MS SQL)
  • Familiarity with various operating systems and
  • Resourcefulness and problem-solving aptitude

Main Duties/ Responsibilities

  • Attend all request/incidents comes through Helpdesk, telephones and verbally
  • Responsible for resolving all POS System, Servers, desktop, printers, scanners and mobile access issues
  • Installing Operating systems, applications, and required drivers on all kind of POS system, Severs
  • Must Travel to Customer locations and fix the customer complaints
  • Must Users Training on Customer Location or Remotely

Key Requirements

  • Diploma in computer Hardware/Networking or related field.
  • Working Under pressure and minimum Supervision
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Proficient in database programming and software installation.
  • Attention to detail.
  • Good problem-solving skills.
  • Motorbike Driving License is Must
  • If you have Own motorbike, we will be given special preference

Candidates residing in Piliyandala, Maharagama, Kottawa, Homagama, Pannipitiya, Borelesgamuwa, Nugegoda, Dwhiwala area will be given preference

If you are the one, we are seeking for, kindly forward your resume in word format with a recent photograph.

Call Us on 075 0988 8891

Required skills

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