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Junior Executive – Call Centre

Full time @Softlogic Holdings PLC in Customer Service / Public Relations / Call Center
  • no. 14 De Fonseka Place, Colombo 05, Colombo, Sri Lanka, 00500 View on Map
  • Apply Before : 24th January 2022
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Job Detail

  • Career Level Executive
  • Experience Fresh
  • Qualifications A/L

Job Description

OUR JOIN TEAM

Junior Executive – Call Centre

Job Responsibilities

  • Handle all incoming/outgoing calls related to Softlogic Capital inquiries
  • Follow up on customer calls whenever necessary & respond to emails.
  • Manage and resolve customer complaints.
  • Maintain positive relationship with clients and coordinate with other departments all the time

Experience & Qualifications

  • Successfully completed G.C.E. Advanced Level.
  • Possessing excellent communication skills in English/Sinhala is a must (spoken & written).
    Communication skills in Tamil language will be an added advantage.
  • Excellent computer literacy (Word, Excel, PowerPoint).
  • Previous experience in a call center in a reputed organization with experience will be an added advantage.
  • Must be a pleasing personality and be able to work independently & in teams.

School leavers are encouraged to apply.

Softlogic CAPITAL
Please e-mail your CV to hr@softlogiccapital.lk

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