Software Support Executive

  • Full time
  • Dehiwala, Dehiwala-Mount Lavinia, Sri Lanka, 10350 View on Map
  • Techcube Ltd – (UK) posted 7 days ago
  • Posted: 17th February 2021 -Accepting applications
  • View(s) 20
IMPORTANT: No part of this job listing may be copied, reproduced, distributed, or transmitted in any form or by any means, including printing, or other electronic or mechanical methods, without the prior written permission of Job Hub and Techcube Ltd – (UK).

Job Detail

  • Experience Less Than 1 Year
  • Qualifications Diploma

Job Description

Post Free Jobs & Find Vacancies in Sri Lanka – jobhub.lk

We are looking for a Support Engineer to Our UK based software company located in Dehiwala.


  • Answering the calls and taking ownership of technical issues, and working with our development team to resolve more advanced issues when necessary.
  • Resolving escalated customer complaints without the need for team lead intervention.
  • Documenting, Troubleshooting and problem resolution steps.
  • Participation in providing training to customers as required.
  • Client implementation and support.

Qualifications and Requirements:

  • Bsc IT Degree/Higher Diploma or equivalent IT qualification.
  • Knowledge of Windows server and general desktop support issues.
  • Motivated quick learner and hard working.
  • Excellent communication skills in English.
  • Should be able speak in Tamil.
  • Willingness to work remotely when required and work in 24*7 rotating roster for UK calendar.

Interested candidates please send in your CV through Job Hub by clicking “Apply for the Job”

Required skills

Apply for the job