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Software Support Executive

  • Full time
  • Dehiwala, Dehiwala-Mount Lavinia, Sri Lanka, 10350 View on Map
  • Techcube Ltd – (UK) posted 7 days ago
  • Posted: 17th February 2021 -Accepting applications
  • View(s) 20
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Job Detail

  • Experience Less Than 1 Year
  • Qualifications Diploma

Job Description

Post Free Jobs & Find Vacancies in Sri Lanka – jobhub.lk

We are looking for a Support Engineer to Our UK based software company located in Dehiwala.

Responsibilities:

  • Answering the calls and taking ownership of technical issues, and working with our development team to resolve more advanced issues when necessary.
  • Resolving escalated customer complaints without the need for team lead intervention.
  • Documenting, Troubleshooting and problem resolution steps.
  • Participation in providing training to customers as required.
  • Client implementation and support.

Qualifications and Requirements:

  • Bsc IT Degree/Higher Diploma or equivalent IT qualification.
  • Knowledge of Windows server and general desktop support issues.
  • Motivated quick learner and hard working.
  • Excellent communication skills in English.
  • Should be able speak in Tamil.
  • Willingness to work remotely when required and work in 24*7 rotating roster for UK calendar.

Interested candidates please send in your CV through Job Hub by clicking “Apply for the Job”

Required skills

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