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Tele Sales Executive

Full time Wurth Lanka (Pvt) Ltd in Customer Service / Public Relations / Call Center
  • 375 Avissawella Rd, Pannipitiya 10230, Sri Lanka View on Map
  • Apply Before : 8th June 2021
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Job Detail

  • Career Level Executive
  • Experience Less Than 1 Year
  • Qualifications A/L

Job Description

Wurth Lanka Private limited is a fully own subsidiary of Wurth International, AG and belongs to Adolf Wurth GmbH, Germany, parent company of Wurth Group. Wurth is a Euro 14.3 Billion Company and one of the largest international trading companies with more than 420 subsidiaries in over 85 countries. With over 79,000 employees worldwide, Wurth has the largest Direct Sales Force to be closer to its customers. This opening awaits the right candidate with the opportunity to be a part of one of the largest multinational operations in Sri Lanka.

JOB ROLE

  • Calling existing and potential customers to persuade them to purchase Wurth products and services
  • Calling in active customers and reactivating them through special initiatives and sales promotions
  • Directing the sales staff to process all customer purchases accordingly
  • Managing customer accounts by ensuring that existing customers remain satisfied with company product and services
  • Building up a solid relationship with the customers to encourage repeated business facilitated through exceptional customer service
  • Continually meeting or exceeding daily and monthly customer engagement targets with respect to call volume and sales

JOB REQUIREMENTS

  • Strong interpersonal skills & Exceptional customer service skills

Preliminary education

  • Minimum 1-year experience in telemarketing is added advantage
  • Exceptional communication skills with fluency in Sinhalese & English. Tamil would be an added advantage
  • Proficiency in all MS office applications and Emails
  • Resident in close proximity to Pannipitiya, Kottawa or Homagama would be an added advantage
  • Strong negotiation and consultation sales skills
  • Should be self-driven and target oriented

The selected individual will be entitled for an attractive remuneration package.

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