Senior Technical Assistant / Technical Assistant

IT - Software / DB / QA / Web / Graphics / GIS

About the Employer

Job Description

CBC Tech Solutions Limited, a fully owned subsidiary IT Company of Commercial Bank of Ceylon PLC has the following vacancy for dynamic, energetic young candidates.

CBC TECH SOLUTIONS

A Fully Owned Subsidiary of Commercial Bank of Ceylon PLC

Unleash Your IT Career With a Stable Establishment.

SENIOR TECHNICAL ASSISTANT / TECHNICAL ASSISTANT

Job Profile

  • Configuring, maintaining, and troubleshooting of Windows-based workstations (Windows 10/11) and software.
  • Remote deployment and management of Windows, and Windows Server systems.
  • Diagnose and resolve technical hardware and software issues.
  • Troubleshooting laptop and desktop hardware.
  • Working with Mobile Devices like Android Phones and iPhones.
  • Working with Active Directory, DHCP, and DNS.
  • Configuring and Managing Office 365 email clients.
  • End-user support for Microsoft and other 3rd party software.
  • Follow up on outstanding requests and ensure timely resolution.
  • Working on technical project-related tasks
  • Minimum one year of experience.
  • Microsoft certification (MTA, MSCA, MCSE) is preferred.

Applicant's Profile

  • A Diploma / Higher Diploma from a reputed institute in Computer Science or NVQ Level 5 or above.
  • Excellent analytical and troubleshooting skills.
  • Troubleshooting experience on Windows 10 OS, Microsoft, third-party software and computer hardware, printers, and scanners.
  • Knowledge in networking and TCP/IP communication.
  • Handling Data Backup technologies.
  • Knowledge in endpoint security and Windows patch management.

Completed curriculum vitae clearly indicating requested educational qualifications and other prerequisites should be forwarded within 07 days of this advertisement with the position applied in the subject line of the email to, hr@cbctechsol.com

hr@cbctechsol.com

Senior Manager HR & Administration, CBC Tech Solutions Limited,

"Commercial Bank Building", No 285, Galle Road, Colombo 03.