Trainee Engineer - Application Support And Maintenance

IT - Software / DB / QA / Web / Graphics / GIS

About the Employer

Job Description

ACENTURA IS HIRING

Trainee Engineer Application Support and Maintenance

JOB ROLE

  • Maintaining a high degree of customer service for clients with general L2 support tasks for remote and cloud environments.
  • Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue.
  • Ensure post checks are documented, performed and report is shared.
  • Propose improvement and solution to reduce repetitive tasks.
  • Align with the agreed SLAS.

SKILLS

  • Bachelor's Degree in IT or equivalent qualification.
  • Prior internship experience in application support and maintenance.
  • Knowledge on Unix with experience in scripting and automation.
  • Basic knowledge on Windows scripting.
  • Basic database knowledge with ability to query, write commands and automate scripts.
  • Working experience with Azure or other Public Cloud Platform.
  • Excellent written and verbal communication skills in English.
  • ITIL best practices knowledge is a plus.

WHAT IS IT IN FOR YOU

  • Attractive allowance during the training period.
  • A permanent job employment is offered based on performance. Training and career progression opportunities are available.

To apply, email your CV to: careers@acentura.com