Job Description

Chartered Institute of Personnel Management (CIPM) Sri Lanka (Inc.)

The leader in Human Resource Management, which is fast expanding to meet the current and emerging demands of the HR Profession, requires a self-motivated, results-oriented professional to fill the vacancy of the Coordinator-Quality Assurance



Ensure academic compliances with local and international regulations in consultation with the Senior Manager Quality Assurance & Compliance.

  • Assist Senior Manager Quality Assurance & Compliance to conduct Internal Quality Audits as per the ISO 9001:2015 & ISO 14001:2015 criteria covering all departments, regional centers efficiently & effectively.
  • Assist with the development of Institutional policies, processes and procedures.
  • Prepare and Maintain QMS and EMS documentation and support for the quality planning.
  • Conduct monthly quality audits for CIPM regional centers to ensure the smooth learning process for all students at CIPM in consultation with Senior Manager Quality Assurance & Compliance.
  • Conduct regular quality inspection visits to ensure proper standards of CIPM lecture halls.
  • Assist the Senior Manager Quality Assurance & Compliance to compete for Quality, Productivity and Business Excellence related competitions.
  • Prepare reports regarding quality issues, determine data-driven solutions, and implement quality improvement plans.
  • Assist to conduct all staff training sessions on academic regulatory requirements, certification, and accreditation requirements etc.
  • Conduct comprehensive building inspections and generate detailed reports.
  • Conduct surveys for students, members, internal staff, corporate training and consultancy participants, workshops/seminar attendees, and other relevant stakeholders in consultation with Senior Manager Quality Assurance & Compliance. Develop Monthly Evaluation Questionnaires for all staff members in consultation with Senior Manager Quality Assurance & Compliance


  • A Bachelor's Degree in Science/Mathematics or Commerce Stream.
  • Diploma in Quality Management from the reputed Institute.
  • Internal Auditor for ISO 9001 QMS and ISO 14001 EMS Systems
  • Sound knowledge in 5S. QMS, EMS and other Quality Management Systems.


  • Good Analytical and Information Analysis skills.
  • Excellent interpersonal, communication and public speaking skills.
  • Proficiency in Microsoft Office and Quality Management Systems.
  • 1+ year experience with Academic Quality Assurance & Compliance. Good team player.

Remuneration for the above position is negotiable and will be commensurate with qualifications and experience.

Interested applicants please forward your CV with the relevant contact information of two non-related referees to reach [email protected] or to the following address within 7 days. Please indicate the position applied for in the subject line of the email or on the top left hand corner of the envelope.

Chartered Institute of Personnel Management Sri Lanka (Inc.)

HR HOUSE, No.43, Vijaya Kumaranathunga Mawatha, Colombo 05.

Telephone: 011-2199988

E-mail: [email protected]