Digital Service Associates - Team Lead

KPO / BPO

About the Employer

Job Description

WE ARE HIRING!

Join our team and grow your career in the digital banking sector.

DIGITAL SERVICE ASSOCIATES - TEAM LEAD

Both males and females can apply.

RESPONSIBILITIES

  • Supervise Digital Service Associates in assigned locations.
  • Monitor branch performance and achieve digital banking targets.
  • Train and motivate team members.
  • Coordinate with branch management and support customer service operations.
  • Prepare daily and monthly performance reports.

REQUIREMENTS

  • Minimum 1-2 years of experience in banking, sales, or team supervision.
  • Strong leadership and communication skills.
  • Ability to travel between branch locations.
  • Good knowledge of digital banking services and mobile applications.
  • Proficiency in MS Office and reporting tools.

WHAT WE OFFER

  • Attractive salary + Travelling allowance.
  • Career development opportunities in the banking and digital services sector.
  • Training and leadership development programs.

TAKE THE NEXT STEP

Build your future with us and make an impact in digital banking!

Send your CV to: hr5@micronetglobal.net, mkt1@micronetglobal.net

For more information call us: 071 853 3188