Welcome
Our main aim is to connect job seekers with potential employers. We've created this Privacy Center to keep our users informed about how their data is managed and used. We've updated our Privacy Policy recently to ensure transparency and to maintain our users' trust.
We encourage you to review the “Last Updated” legend at the bottom of this page to determine when the Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the "Last Updated" date.
Jobhub.lk reserves the right to amend this Privacy Policy at any time.
Jobhub.lk Privacy Policy
Last updated: July 25, 2023
This Privacy Policy outlines how your data is used by Jobhub.lk. For more information on our approach to data protection and privacy, please visit Jobhub.lk's Privacy FAQ.
Introduction
Learn about how Jobhub.lk collects, uses, and discloses our users’ data.
Jobhub.lk values the trust our users place in us when they give us access to their Personal Data. This Privacy Policy describes how we work to maintain that trust and protect that information.
Our Privacy Policy details how we collect, use, and disclose the Personal and Non-Personal Data we gather from and about you when you access or use our website or interact with us online, or, where permitted by applicable law and in line with this Privacy Policy, that we obtain from publicly available sources or third-party sources.
Who is Responsible for Your Information
This section explains when Jobhub.lk is a controller or a processor of your Personal Information, and which entity is responsible for your Personal Data.
For Job Seekers:
- For certain processing, Jobhub.lk can be a processor of your application materials submitted through Jobhub.lk and of your interview information when you participate in an interview hosted on Jobhub.lk. These data are controlled by the Employer to whom you are applying. As a processor, we retain data until the controller instructs us to delete it.
- Jobhub.lk is a controller of all other information that you provide in the course of your use of our site.
For Employers:
- For certain processing, Jobhub.lk can be a processor of Job Seeker applications submitted through Jobhub.lk, and of data that you provide to Jobhub.lk. As a processor, we retain data until the controller instructs us to delete it.
- Jobhub.lk is a controller of all other information that you provide in the course of your use of our site.
Important Definitions
Job Seeker/Candidate: An individual searching for employment openings, services, or information related to their personal employment or job search
Employer: Individuals and/or organizations seeking information related to hiring or human resources, seeking Job Seekers, or seeking to make available information regarding employment openings, on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties and employment agencies
Personal Data: Any information that relates to an identified or identifiable individual and can include information about how you engage with our Services, such as device information or IP address
Non-Personal Data: Any information that does not relate to an identified/identifiable specific individual, e.g. data relating solely to a business
Your Information: Personal and Non-Personal Data that pertains to you
Controller: The entity which decides how and why your data is processed
Processor: An entity which processes data in a particular way, at the direction of a controller
Jobhub.lk: Refers to the website and its associated services.
The Scope of Jobhub.lk’s Privacy Policy
This Privacy Policy covers data that we collect through the site, directly from data subjects, or that we obtain from third parties. In cases where you follow a link to a third-party website, you are no longer covered by our Privacy Policy, and any data collection or processing activity that takes place on that website will be governed by that website’s own privacy policy. We only collect data on the site that displays a direct link to this Privacy Policy.
The Site is only for use by people aged 16 or over. However, if you are under the age of majority in your jurisdiction, you must use the Site under the supervision of your parent, legal guardian, or responsible adult.
Again, this is a simple adaptation and should be seen as a starting point. The final Privacy Policy for your site should be comprehensive and comply with all relevant privacy laws in the regions where you operate. Consulting with a legal expert is highly recommended to ensure legal compliance.
Data Collection and Use
Learn about the types of data Jobhub.lk uses to support the services we provide.
Jobhub.lk uses different types of information in order to provide our site's services, products, and features to you. The Personal Data we collect and process may vary, depending on how you use our site.
If Personal Data is required to provide particular Jobhub.lk services or features to you, it will be indicated at the time of collection. If Personal Data is required and you choose not to provide it, then the particular feature or service may not be available to you.
Information that Jobhub.lk Collects
In accordance with applicable data protection laws, controllers must have a legal basis to process information. This means we rely on different legal bases to process your information, depending on the purpose of processing outlined in this Privacy Policy.
Full details of the types of personal data we collect from you, the purpose of processing it, our processing operations, and details of the legal bases we rely upon are detailed below.
Retention of Your Information
Where Jobhub.lk acts as a controller of your Personal Data, we retain such data until it is no longer necessary to fulfill the purpose it is being used for, as required by applicable laws, or until you ask us to delete it.
Information on how long we retain your information, for each purpose, is set out in the following section. In determining these appropriate retention periods, we consider the purposes for which we process Personal Data and whether we can achieve those purposes through other means. We also consider the extent, nature, and sensitivity of Personal Data and our legal obligations with respect to data. Where possible, Jobhub.lk anonymizes or aggregates Personal Data, so that it can no longer be associated with or identify a user, in which case Jobhub.lk can further process the information.
Where Jobhub.lk acts as a processor of your Personal Data, we store such data until instructed to delete it by the Controller.
Personal Data We Collect from All Users:
| What We Collect | How We Use It | Why We Process It | Legal Basis | Retention Period |
|---|---|---|---|---|
| Account management data – including login credentials, permissions, and associated account actions | We collect, analyze, process, and store your account management data | To create and maintain an account at your direction | Account management data is processed as part of performance of a contract | Account lifetime, or per applicable legal requirements (for example: in cases of legal obligations pursuant to fraud) |
| Activity data – areas of the site you visit, where you click, scroll, hover over or otherwise interact with the site, and when and for how long the activity occurred | We collect, analyze, process, and store activity data | For fraud prevention, To improve our site services | We rely on our legitimate interests in understanding how users interact with and use our site; and keeping our site safe and secure | Account lifetime |
| Communication data – interactions with or through Jobhub.lk | We collect, analyze, process, profile, including via automated means, and store your communication data | To send you relevant marketing emails, To improve our site and services | We rely on our legitimate interests in providing a valid and relevant service to our users and to continue to improve our products and services. We provide an opt out so you can object to marketing messages | Account lifetime |
| Contact information – name, phone number, email and address | We collect, process and store your contact information | To send you marketing and transactional emails, and to send you reminders, To create an account at your direction | Transactional emails are sent as part of performance of a contract. At account creation, marketing emails are sent on the basis of the legitimate interest of promoting and improving our services | Account lifetime |
| Device information – IP address/device ID, user agent | We collect, process and store your device information | For fraud prevention, To administer your account and to help you find more relevant job listings | We rely on our legitimate interests in keeping our site safe and secure and to provide a valid and relevant service to our users | Account lifetime |
| Location data | “Coarse” location data is collected and stored; “precise” location data is collected but not stored against your account | To help you find more relevant job listings | We only collect location data when you have not indicated that you do not wish to share it | Account lifetime |
| Messaging data – messages that you send on the site | We process, monitor, review, store, and analyze such content, including via automated means | For data analysis, quality control, enforcement of the site’s rules and other Jobhub.lk policies, content moderation, and to improve the site or any other Jobhub.lk product or service | We rely on our legitimate interest in keeping our site safe and secure | Account lifetime |
| Authentication data – when you use single sign on (SSO) to log into your Jobhub.lk account we collect name, profile picture, public profile information, and email address | We store the information collected from your SSO account to authenticate you as a user of both Jobhub.lk and the third party | To make signing into Jobhub.lk easier and more secure | Consent – If you no longer wish to share data with Jobhub.lk from your SSO account, you can adjust your SSO account settings | Account lifetime, or until you unlink your accounts |
| User feedback and satisfaction data – including ratings and plain text feedback on how we can improve our services | We process, monitor, review, store, and analyze such content, including via automated means | To improve our site and services | We rely on our legitimate interest in operating, managing, and improving our site and services | Account lifetime |
Information We Collect About Job Seekers:
| What We Collect | How We Use It | Why We Process It | Legal Basis | Retention Period |
|---|---|---|---|---|
| Application data – your resume and other materials shared when you apply to a job through Jobhub.lk, your activity in relation to that application, as well as scheduling of / participation in an interview | We process your application data and, in some cases, store it on behalf of the Employer | To facilitate your application to a Job Listing, To help Employers find relevant candidates and improve our services | Performance of a contract as these data are essential to help you find jobs, We rely on our legitimate interests in providing a valid and relevant service to our users | Account lifetime |
| Application screening data – your answers to screening questions | We pass your screening data to the relevant Employer, and may listen to and analyze the recording | To improve our services, As part of your application process to a Job Listing | Performance of a contract between Jobhub.lk and an Employer, We rely on our legitimate interest in improving our services | Account lifetime |
| Assessment data – results of Jobhub.lk Assessments that you complete as part of an application process | We collect, analyze, process, profile, and, in applicable markets, store your assessment data | To help you find more relevant Job Listings, As part of your application process to a Job Listing | Performance of a contract between Jobhub.lk and an Employer, We rely on our legitimate interest for analytical purposes in providing a valuable and relevant service to the Job Seeker | Account lifetime |
| Demographic data – age, race & ethnicity, gender, disability, arrest or conviction history, and LGBTQ+ community membership | Under limited circumstances, we collect and process special category data | For evaluating our algorithmic fairness, To improve products that address employment barriers, To help employers hire more inclusively | We only collect this data with your consent, and only in markets where such collection is permitted | Account lifetime, or until you decide to remove these data (where applicable) |
| Disposition data – information about the status of your job application and the decisions taken by the Employer or by you | We collect, store, process, and analyze this information | To further understand the effectiveness of our Sites and their features | We rely on our legitimate interest in operating, managing, and improving our Sites | Account lifetime |
| Profile data – including your resume, photo (where applicable), preferences, when you are online or recently active on Jobhub.lk, qualifications and assessments information, and any other data included in your Profile | We collect, store, process, and analyze your profile data | To help you find more relevant Job Listings, To send you invitations to apply to certain jobs, To offer suggestions to you when you apply for jobs on third-party websites in our mobile software | Performance of a contract as these data are essential to help you find jobs | Account lifetime, or until you remove your profile information |
| Resume data (searchable) | We collect, store, process, profile and analyze your searchable resume data, as well as make it available for third parties to view | To enable Employers to invite you to apply to their jobs | Performance of a contract as these data are essential to help you find jobs, We rely on our legitimate interest for analytical purposes in providing a valuable and relevant service to Employers | Account lifetime, or until you remove your resume |
| Resume data (not searchable) | We collect, store, process, profile, and analyze your not searchable resume data. We only share your not searchable resume data with Employers at your direction, when you apply to jobs | To help you find more relevant Job Listings | Performance of a contract as these data are essential to help you find jobs, We rely on our legitimate interest for analytical purposes in providing a valuable and relevant service to the Job Seeker | Account lifetime, or until you remove your resume |
Personal Data We Collect from Employers:
| What We Collect | How We Use It | Why We Process It | Legal Basis | Retention Period |
|---|---|---|---|---|
| Business information – verification documentation about your business, employee contact details and physical location of business. This may include a Federal Employer Identification Number (EIN), Business Registration information, a utility bill, or employer screening information | We collect, process, store and analyze such data to verify that Employers on our Site are legitimate. This information is used for internal purposes only, subject to any request by law enforcement or a court order | To prevent fraud and spam, and to protect Job Seekers, To enhance our service, To improve the accuracy of market analysis and sales strategy | We rely on our legitimate interest in detecting and preventing fraudulent activities on our Sites, We rely on our legitimate interest to enhance our service and to improve the accuracy of market analysis and sales strategy, Where we are required to comply with a legal obligation | For data provided for verification purposes, we delete such information after your account has been verified. For information used for billing, we retain in line with legal requirements |
| Rich media content – videos, pictures and other content about your business | We import and/or store such content and display it on our Sites | To enable Employers to enhance their Job Listings and Company Pages by adding rich media content | Consent – an Employer does not have to provide this data, We have a legitimate interest to improve our service and help Employers attract the best quality candidates | Account lifetime, or until you remove this content |
Personal Data We Collect from Non-Users of Our Sites:
| What We Collect | How We Use It | Why We Process It | Legal Basis | Retention Period |
|---|---|---|---|---|
| Profile information – we purchase resumes and other profile information from third parties where permitted by applicable law and in line with this Privacy Policy | Under limited circumstances, we store and analyze such data to identify prospects and send marketing materials where permissible by law | To reach audiences unfamiliar with Jobhub.lk | We rely on our legitimate interest in providing a valuable and relevant service to users of our Sites | We hold this information until instructed to delete them by the data subject, or until they are no longer necessary to fulfill the purpose it is being used for |
Any Personal Data that Jobhub.lk obtains from other third-party sources will be processed by Jobhub.lk in accordance with this Privacy Policy and all applicable laws.
Additional Purposes and Disclosures of Information
Resume Data
By creating or uploading a resume on Jobhub.lk, you are authorizing us to make it available to third parties such as employers. This is in line with our Terms of Service. Employers may access your resume if it is set to searchable visibility or if you apply to them directly. Please be aware that we cannot control who sees your resume if you share it via a personalized link. You can adjust your resume privacy settings at any time.
Resume Data
Users can link Employer accounts together, with assigned roles providing varying levels of access to the candidate Personal Data in the parent account. If you are an Employer and link other users' accounts to yours, these linked users may access all information in your account. Delinking an account results in losing access to all candidate Personal Data in the linked account.
Automated Processing of Your Personal Data
We perform automated processing of Personal Data to analyze and predict user's preferences and interests, based on user consent or contract performance. Such processing aids in matching Job Seekers with Employers, providing Job Alerts, and protecting users from spam and fraud. To exercise your rights or contest any decision made by automated processing, you can contact privacy-dept @ jobhub.com (remove spaces).
Site Activity Recording
We collect and analyze all activities you take on the Site and any interactions you have with it, to improve our services and understand how you use them. This includes areas visited, content viewed, information inputted, and interactions with the Site. We use vendors to assist in this data collection and processing. If you do not wish your actions to be collected in this way, you may need to stop using our sites.
Who We Share Your Data With
Learn about how and why JobHub shares information with our Affiliates and other third parties.
Transfers of Information to Our Affiliates
Jobhub.lk shares information with its Affiliates for the reasons outlined below. The services provided to you and the functionality of the Sites could not be provided without such transfers. If you do not wish your information to be transferred in this way you should not use the Sites.
| Purpose of Sharing | Explanation of Sharing |
|---|---|
| To improve our services | Provides Job Seekers with personalized and improved content, performance, features and service. Provides Employers insight into job performance. |
| More employers, job listings and job seekers | Job Seekers can access more job listings, and Employers can access more Job Seekers. |
| Better security for users | Improves user security and internal operations, troubleshooting, and detection of fraud and spam. |
Transfers of Information to Service Providers and Other Third Parties
We use third parties to perform services in connection with our operations, to improve the Sites and our services, products, and features, to protect our users and better understand their needs, and to optimize our services and our users’ experiences. By using our Sites, you acknowledge JobHub’s use of such third-parties, including, but not limited to, for the purpose of collecting, processing, analyzing, and recording your activity on, interaction with, and communications with, or through our Sites. This includes: which areas of the Site you visit (including URLs), which content you view, which information you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site, the timing of each activity, and time spent on each activity. Our third parties collect this data from everyone using the Site, including users of private browsing mode, “incognito mode,” or similar modes.
We process your activity on the Site directly or through third parties to help us better understand how you use them. This helps us improve and inform the products and services we offer. All of which allows us to help you find jobs.
All transfers of information to service providers are covered by appropriate data agreements and, in the case of cross-border data transfers, legal mechanisms for doing so. We transfer data to service providers for the following reasons:
| Purpose of Sharing | Explanation of Sharing | Legal Basis |
|---|---|---|
| Providing personalized experience | To provide relevant features, services, and preferences through your engagement on our Sites | Legitimate interest to provide services |
| Improving our services, products, and features | To continuously maintain a high standard of services, products, and features | Legitimate interest to improve our services |
| Protecting users | To prevent or investigate possible fraud or other security and safety violations | Legitimate interest in preventing fraud and security violations |
| Storage | Cloud service providers that host and store our data | Performance of a contract |
Jobhub.lk will not sell or rent data collected from the Jobhub.lk Interview Updates or Recruiter Invitations short code programs to third parties for marketing purposes.
Transfer of Information to Partners
In certain markets, Jobhub.lk works with partners who are involved in helping Job Seekers find opportunities. These partnerships introduce Job Seekers to Jobhub.lk and our services. These types of partnerships help Jobhub.lk understand the needs of Job Seekers in diverse audiences and how we can improve our services for diverse audiences. In some instances, Jobhub.lk shares limited information back to our partners about Job Seekers. For example, confirmation that a Job Seeker has created a Jobhub.lk account or used one of our Sites successfully (for example, by applying to a certain number of jobs or utilizing our career guides). We strive to help all Job Seekers find jobs but we are primarily a website, so these partnerships help us reach audiences that may not come to Jobhub.lk through regular internet use. These partners may advertise their career services in partnership with Jobhub.lk. For the avoidance of doubt, where partners are co-branded on the site, each entity is a separate controller of your Personal Data.
Transfers of Publicly Available Information
When users post content on the Sites in a manner that is intended to make that content searchable by individuals, Jobhub.lk reserves the right to aggregate and share that information with third parties. For example, if an Employer posts a job on the Sites, Jobhub.lk may share that Job Listing or information contained within that Job Listing with third parties, at Jobhub.lk’s discretion and subject to agreement with such third parties. Jobhub.lk also reserves the right to share information aggregated from public sources in this capacity.
Transfers of Information from Service Providers
Jobhub.lk may collect and use information about users obtained from third-party platforms such as social networking sites for the following purposes:
- To classify and quantitatively understand the number of responses and spread of marketing campaign measures such as TV commercials;
- To monitor the reputation of Jobhub.lk’s services to understand what is appreciated and what is not, and use this information in communication plans;
- For early detection of improvements to the service, monitoring of user feedback, and planning of countermeasures;
- To provide support for users who do not know how to use Jobhub.lk’s services;
- To find product defects (e.g., “When I try to open the application, it displays a 501 error and I can’t use it” or “I can’t apply for a job”) and escalate the issue to the development team.
Links to Third-Party Sites
The Sites may make available links to other third-party websites. When you click on such links, you may leave our Sites. Your web browser may also disclose to the third-party website the URL of the Sites page you clicked from, and this URL may include search terms and filters you used on the Sites. The Sites may also make available Company Pages, which may contain information provided by third-party Employers.
Jobhub.lk is not responsible for the privacy practices of third parties. Please consult their individual privacy policies to learn more.
Security
Learn about how Jobhub.lk helps protect your personal information to make your experience as secure as possible.
Jobhub.lk uses reasonable security measures to help protect your personal data. Jobhub.lk intends to make your experience as secure as possible by protecting personal data covered by this policy against loss, misuse, alteration, or unauthorized access. We perform regular vulnerability assessments of our systems and network to help protect your personal data. However, no method of transmission or method of electronic storage of information via the Internet can be 100% secure. For example, emails or other messages sent via your web browser, or resumes shared with employers may not be encrypted by the recipient. Where the security of your information is beyond our control, we cannot guarantee the privacy of such information.
Cookies and Tracking Technologies
Learn about how these technologies are used for site management, measurement, targeting, and marketing purposes.
When you visit the Sites, download or install a Jobhub.lk App, and in some of our advertisements on third-party websites, we use cookies, web beacons, and other similar technologies for measurement services, better targeting advertisements, and for marketing purposes. Please see our Cookie Policy for further detailed information regarding our use of cookies including how you can control the use of these cookies via your browser settings, including, where you wish to opt-out of our use of unnecessary cookies.
Logging from Third-Party Websites
If you do not already have a Jobhub.lk account but log in to Jobhub.lk using a third party such as Facebook or Google, this creates a Jobhub.lk account using the same email address used in your Facebook or Google account. If you agree to provide this information to Jobhub.lk, Facebook or Google will authenticate you and redirect you to Jobhub.lk. Please note, when you log in to Jobhub.lk using your Facebook or Google account, Facebook or Google will use cookies in order to authenticate you as a Facebook or Google user.
By accessing Jobhub.lk through your Facebook or Google account, you understand that Facebook or Google will share certain Personal Data for the purposes of authentication to permit you to access our Sites in a secure manner. If you no longer wish to share data with Jobhub.lk from your Facebook or Google account, you will need to adjust your Facebook or Google account settings. Information passed from Facebook or Google to Jobhub.lk will be considered Jobhub.lk account information for purposes of your use of Jobhub.lk.
You have the ability to disable the connection between your Facebook or Google account and your Jobhub.lk account at any time by accessing your privacy settings on your Facebook or Google account. Facebook or Google may also ask for your permission to share certain other details with Jobhub.lk, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with Jobhub.lk. This information will be used to provide services to you, including populating your Jobhub.lk Profile on Jobhub.lk. The shared information will remain associated with your Jobhub.lk Profile until you modify or delete it.
Do Not Track Requests
We do not respond to the browser “Do Not Track” (DNT) signal if enabled by the user in their web browser. When we set or read cookies on non-affiliated sites that have integrated our job search and display features, we do so, for example, to provide a personalized job search experience to users on those sites. We do not share any information about your use of our Sites with those third parties. When third parties that we have integrated into the Sites (as described in our Cookie Policy) set or read their own third-party cookies, they may or may not respond to the DNT signal.
