Senior Relationship Manager / Team Leader - Pinnacle Centre

Banking / Insurance / Financial Services

About the Employer

Job Description

You should ideally:

  • be professionally qualified with a Degree or equivalent qualification in any discipline, or a full professional qualification in a relevant field
  • be knowledgeable in financial statement analysis, valuations, and the relevant legal framework
  • possess a postgraduate qualification in Business Management/MBA and/or part qualification in AAT, ICASL, CIMA, CIM, IBSL, or ACCA (preferred)
  • possess knowledge of sector-specific economic, regulatory, marketing, and financial implications
  • have a minimum of six years' experience in a bank or reputed financial institution
  • have strong analytical skills and sound credit assessment capabilities

You will be mainly responsible for:

  • driving business growth by acquiring and developing high-net-worth clientele while maintaining a quality customer portfolio
  • achieving assigned liability and asset growth targets across deposits, loans, cards, and other banking products
  • managing and growing the Pinnacle and Children's Savings portfolio while ensuring portfolio quality and profitability
  • concentrating customer evaluations and managing the upgrading and downgrading of Pinnacle clientele
  • driving digital banking adoption, customer engagement, and bundled product offerings to enhance customer value
  • managing customer portfolios and delivering exceptional customer service to strengthen long-term relationships
  • managing an individual portfolio while leading and overseeing a team to achieve business objectives
  • achieving assigned individual targets while driving the team to meet and exceed overall team targets
  • aligning team performance and business objectives with the Bank's strategic goals and priorities

How to apply

Please apply via e-mail by sending an updated CV or a DFCC Bank application form (which could be downloaded from our website) to recruit@dfccbank.com with the post applied for in the subject by 21st September 2026.

Chief Human Resources Officer

DFCC Bank PLC, 73/5, Galle Road, Colombo 03

We are an equal opportunity employer, committed to promoting an inclusive and diverse environment. Recruitment to the Bank is based solely on merit and competency irrespective of other characteristics that make our employees unique. Any form of canvassing is discouraged. Correspondence will only be with the short-listed candidates.