Job Description

Position: Dining Services Team Leader – Qatar Aircraft Catering Company

Link to apply: Click here to apply on Qatar Airways Careers

In this interesting role, the successful candidate will be responsible for handling day to day operations of various outlets of cafe ensuring the standard of service and cleanliness are maintained. Ensure beverages security and controls stock levels and suggest for promotion of food and beverage outlets. Secure catering products (food and non-food) and receiving them ensuring the right temperatures and in proper HACCP (Hazard Analysis and Critical Control Point) standard.

Responsibilities

• Train staffs and ensure the standard of service and cleanliness are maintained as per HACCP standard
• Supervise service and interact with guests to ensure their needs are attended to in the best possible manner
• Ensure beverages security and minimum stock level are maintained at all times
• Coordinate with all relevant departments to ensure smooth operations
• Check areas to ensure that facilities are thoroughly cleaned and tables and chairs are appropriately set out
• Discuss operational difficulties & recommendation for promoting food & beverage outlets with line manager
• Train staffs in Safety, SOP, CCP and Hygiene
• Ensure adequate staffing to the service lines and control the portioning to the customers
• Check areas ensuring facilities are adequately cleaned and maintained in a neat and tidy manner
• Ensure that suite of furniture and linens at dining area are maintained
• Ensure glassware, crockery, cutlery, service trays, cruet sets and food menu meet the Dining Services standard at all times
• Ensure that every individual staff meet the grooming standard at workplace with clean shaved/trimed hair and beard
• Perform regular inventory audits of crockery, cutlery, linen, glassware and beverage stocks and provide the feedback to the management
• Co-ordinate with Cafeteria Manager for general cleanliness as well as maintenance and repairs of Dining Services equipment
• Provide direct 'hands-on' approach at all times to deliver quality, prompt food service as needed during busy schedules

About you

University Qualification with minimum 1 years relevant experience OR High School Qualification with minimum 2 years relevant experience

Job Specific Skills:

Essential:

• Previous work experience in Hotel/Restaurants as a Supervisor
• Good spoken and written English Language
• Managerial Skills - Ability to delegate work, set clear direction and manage workflow.
• Computer Literacy and POS knowledge preferred

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

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