Job Description

Hayleys Group is ranked amongst Sri Lanka’s largest and most diversified public companies with a strong presence in global markets and manufacturing, agriculture, transportation and logistics, consumer, power and energy, investments and services as well as in leisure and aviation. You may visit www.hayleys.com for more information.

Hayleys Advantis Limited

Hayleys Advantis Group, the transportation, logistics and aviation arm of Hayleys PLC with over 60 years of industry presence, is a pioneer in providing end-to-end logistics solutions, representing some of the World’s foremost shipping lines, freight forwarders and the largest air express transportation company. The Group also represents some of the world’s leading passenger and cargo airlines and specializes in travel agency services. Today Advantis controls a truly international network offering and is fast becoming the undisputed leader in the areas of integrated logistics, freight management, marine services, terminals & engineering operations, airport services, aviation supply services, outbound travel services and other travel related services.

Total Transport Solutions Maldives Private Limited

Total Transport Solutions Maldives Private Limited, a partnership of Hayleys Advantis Limited, is one of largest transportation and logistics service providers, a pioneer in providing end-to-end logistics solutions, representing of the World’s foremost shipping lines, Airlines, freight forwarders and the largest air express transportation company in the Maldives. Today TTS controls a truly international network offering and is fast becoming the undisputed leader in the areas of integrated logistics, freight management, marine services, and other related services.

EXECUTIVE - TICKETING AND RESERVATION

Job Responsibilities

• Manage customer and travel agent inquiries, providing accurate information on fares, reservations, ticketing, baggage allowances, and special travel services.
• Process ticket issuance, reissuance, reservation changes, waitlist requests, and other ticketing-related transactions in accordance with airline procedures.
• Build and maintain strong relationships with travel agents and corporate clients, promoting airline products and services to support sales growth.
• Support revenue maximization by optimizing seat sales, promoting premium products, and contributing to the achievement of commercial targets.
• Ensure compliance with financial, health & safety, and company policies while continuously enhancing professional knowledge and skills.

Candidate Profile

• GCE A/L or equivalent educational qualifications
• Minimum two-years’ experience in air ticketing and reservation
• A certificate level qualification in basic fares and ticketing/reservations from a reputed airline/institution would be advantageous.
• Excellent communication skills in English
• Should possess a pleasant personality, be self-motivated, and be willing to undertake responsibilities

If you think you have what it takes to be successful in this challenging role, please click on “Apply Now”. Pay, and benefits of the above position will be competitive, and the rewards are performance driven.

Hayleys is an Equal Opportunity Employer.

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