Job Description

WE'RE HIRING

Pioneers in the fields of banking consumer electronics, telecommunications, and industrial equipment in Sri Lanka.

JOIN OUR TEAM

Aiken (Pvt) Ltd is a pioneer in telecommunications, banking, consumer electronics, and industrial equipment in Sri Lanka. We are looking for a skilled, passionate, and results-driven Technical Support Officer to provide reliable technical support for our range of banking and cash-handling equipment, including cash counting machines, ATMs, and related products.

VACANCY FOR TECHNICAL SUPPORT OFFICER

KEY RESPONSIBILITIES

• Troubleshoot, repair, and maintain cash counting, ATM, CRM, cash sorting, and other banking equipment.
• Diagnose technical issues and implement effective solutions.
• Minimize customer downtime through fast and reliable technical support.
• Conduct installations, servicing, and preventive maintenance when required.
• Maintain proper service records and communicate technical issues professionally.
• of Casio Musical Keyboards.

REQUIREMENTS

• NVQ Level 4 or equivalent qualification in Electronics, Computer Hardware, IT, or a related field.
• Knowledge of Windows OS, antivirus software, and MS Office.
• Basic knowledge of computer hardware and networking will be an added advantage.
• Age 20–35 years.
• A valid driving licence will be an added advantage.

Colombo / Trincomalee / Polonnaruwa / Ratnapura / Nuwara Eliya / Matara / Gampaha / Kiribathgoda / Kuliyapitiya / Kandy / Hatton / Maskeliya / Welimada / Ganemulla / Bandarawela / Maskeliya / Kothmale / Kadawatha

SEND YOUR CV TO hr@aiken.com.lk

Please indicate the post applied for in the subject line of your email.

070 638 3332 • 070 642 4163 • www.aiken.lk • info@aiken.com.lk

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