Guest Service Agent (Male / Female)

Hotel / Hospitality / Tourism / Leisure

About the Employer

Job Description

JOIN OUR TEAM

Grow Your Hospitality Career with Elevate Ella Resort & Spa

We are looking for passionate, energetic, and service-oriented individuals to join our Front Office team as:

Guest Service Agent (Male / Female)

At Elevate Ella Resort & Spa, we believe in creating unforgettable guest experiences through warm hospitality, professionalism, and authentic service moments.

Key Responsibilities

  • Welcome and assist guests with professionalism and a friendly attitude
  • Handle check-ins, check-outs, and guest inquiries efficiently
  • Deliver exceptional guest service and maintain hotel standards
  • Coordinate with all hotel departments to ensure smooth guest experiences
  • Resolve guest concerns calmly and professionally
  • Create memorable and personalized experiences for every guest

Requirements

  • Previous experience in Front Office or Guest Service operations must
  • Excellent communication and interpersonal skills
  • Positive personality with a passion for hospitality
  • Ability to work under pressure and handle guest concerns professionally
  • Good teamwork and problem-solving skills
  • Fluent in English (additional languages will be an advantage)

Be part of a growing hospitality brand and build your future with us.

Apply Now

info@elevateella.com

076 779 7377

Elevate Ella Resort & Spa