Job Description
VILLA REPUBLIC PVT LTD
Hospitality with a Personal Touch
WE ARE HIRING!
RESERVATIONS EXECUTIVE
Villa Republic is looking for a dynamic and results-oriented Reservations Executive to join our team.
The successful candidate will be responsible not only for managing reservations and guest enquiries, but also for actively generating bookings and contributing to sales and revenue targets.
KEY RESPONSIBILITIES
- Handle reservations and enquiries via phone, email, WhatsApp and other platforms.
- Manage bookings through Booking.com, Expedia, Airbnb and other OTA platforms.
- Follow up on enquiries and convert them into confirmed bookings.
- Promote Villa Republic, room packages, special offers and other services.
- Proactively generate new bookings and identify sales opportunities.
- Build and maintain relationships with guests, travel agents and other business partners.
- Meet agreed booking and sales targets.
- Coordinate with the operations team to ensure a smooth guest experience.
- Maintain accurate reservation records and provide regular sales and booking updates.
REQUIREMENTS
- Previous experience in hotel reservations, sales, travel or hospitality will be an advantage.
- Hands-on experience with Booking.com, Expedia, Airbnb and other OTAs is required.
- Strong communication and interpersonal skills.
- A confident, outgoing personality with a strong sales and target-oriented mindset.
- Excellent follow-up and customer service skills.
- Ability to convert enquiries into confirmed bookings.
- Good command of English, both written and spoken.
- Computer literacy and knowledge of reservation systems/channel managers will be an advantage.
- Ability to work independently and as part of a team.
- Ability to handle multiple enquiries and reservations efficiently.
AN ATTRACTIVE SALARY
LOCATION COLOMBO 06
SEND YOUR CV TO
chathurikafernando.georgia@gmail.com