Job Description
Designation:
Supply Chain Planner
September 2026
The Company:
Serendib Investments Lanka Pvt Ltd family is a trusted family business offering employment solutions to overseas companies. We pride ourselves on connecting individuals with fulfilling roles globally, whilst offering an inclusive and welcoming work environment.
We are committed to upholding the values of integrity, transparency, and excellence in all our endeavours, striving to exceed the expectations of our clients and candidates alike. For more information visit www.serendinvestments.com.
THE CLIENT:
- Helios Ingredients is one of the UK’s leading suppliers of raw and natural food ingredients, specialising in coconut, vine fruit and hazelnut products
- The company was founded in 2006 but has links as far back as 1895
- The company is family run and enjoys a relaxed positive working environment.
- We work with processors throughout the world to supply major UK and European food and drink manufacturers We have a very strong supplier base in Asia and the Caucasus
- We pride ourselves on our ethos of Integrity, Reliability, Quality and Family, and aim to provide an excellent service at every opportunity
- More information at www.heliosingredients.com
The ROLE
The Supply Chain Planner will support Helios Ingredients by coordinating international shipments, managing logistics documentation, maintaining accurate system records, and working closely with sales, suppliers, customers, and service providers to ensure reliable order fulfilment across UK, European, and global supply chains.
Location:
Colombo 13 | Work from home
(Hybrid Role, with a minimum requirement to come into the office 3 days a week)
The role will be based in Colombo and will involve regular collaboration with the Helios Ingredients team in the UK. The successful candidate should be comfortable working independently, managing time across different stakeholders, and communicating clearly with colleagues, suppliers, logistics partners, and customers.
Requirements and Skills:
- Minimum of three years’ experience in supply chain, shipping and end to end logistics
- A good understanding of Incoterms 2020
- A good understanding of shipping documents for international food trade
- Experience of calculating freight/shipping costs
- Experience of planning and forecasting
- Understanding of the movement of goods across borders and customs processes in the UK and Europe
- A good understanding of and the ability to manipulate numbers (weights, exchange rates, pack sizes, costings)
- Excellent communication (verbal and written English), effective presentation, and multicultural understanding
- Ability to meet deadlines and work under pressure
- A high level of accuracy and attention to detail
- Excellent organisational and administrative skills
- A high level of integrity
- Self-starter with high energy levels, personal drive, decisive and problem-solving attitude
- A strong desire to work collaboratively
Experience Required:
Minimum of three years’ experience in supply chain, shipping and end to end logistics
Key responsibilities:
- Liaise with the sales team to raise purchase and sales contracts
- Issue shipping instructions and handle shipping documents
- Order fulfilment (ex-store and/or back-to-back from origin)
- Invoicing, credit and debit notes
- Arrange multimodal transport, in the UK, Europe and across the globe
- Manage inventory levels against customer forecasts and sales projections
- Lead traceability exercises throughout the supply chain
- Support the Company’s BRC system
- Negotiate rates with service providers
- Keep the ERP system up to date and produce relevant regular reporting
- Provide pre- and post-sales support and take ownership to ensure high levels of customer satisfaction - ensuring a positive impact at every interaction
If you are interested in this role, please complete this form:
https://forms.gle/TEV5ekufV2H8T4AV8