Job Description
WE ARE HIRING
Connecting with customers, gathering feedback, and driving service excellence.
Customer Feedback Call Center Operators
We are seeking a dynamic and customer-focused Customer Feedback Call Center Operators to contact customers, gather feedback on products and services, maintain customer relationships, and support service improvement initiatives.
Maradana Colombo 10
Key Responsibilities
- Make outbound calls to collect customer feedback.
- Record feedback and update systems accurately.
- Prepare feedback reports for management.
- Deliver a positive customer experience.
Requirements
- G.C.E. A/L qualification or equivalent.
- Strong communication and listening skills.
- Fluent in Sinhala (Tamil/English is an advantage).
- Previous customer service or call center experience preferred.
What We Offer
- Career growth opportunities.
- Friendly work environment.
- Training and development support.
Submit your CV with the relevant job title mentioned in the subject line to Chamilkbe@cf.lk or WhatsApp us on 076 327 4321.