Job Description
Telesonic Prestige Automobile Holdings is a dynamic joint venture between Telesonic, the flagbearer for Midea—one of the world's leading appliance manufacturers—and Prestige Automobiles, a trusted name in the Sri Lankan automobile industry.
AIMA is a globally recognized electric motorbike brand that seamlessly integrates cutting-edge technology with modern design. Built for high performance and environmental sustainability, it aims to transform everyday travel by delivering a smarter, cleaner, and more refined riding experience.
We are seeking passionate and talented individuals to join our journey. Be part of a movement that’s setting new standards in sustainable mobility and driving innovation in the automotive industry.
Service Manager – Telasonic Mobility
Key Responsibilities
- To develop the organization’s service mandate based on shared values, developing and executing service development and delivery plans to ensure trust and confidence in our e-motorbikes.
- Inspiring service dealer network to a new culture of shared value, appointing new service dealers and ensuring training and service campaigns.
- Act as a bridge between customers and the service dealers, managing our Customer Relationship Management (CRM).
- Assisting in the spare parts order process.
- Managing the service staff and day-to-day operations, while coordinating with other departments in clarifying and improving processes.
- Liaising with the principals.
- Identifying opportunities to increase the efficiency of after-sales operations.
Qualifications and Skills
- Professional with an exceptional work ethic in ensuring the island’s best service regime.
- Professional qualification related to after-sales services.
- Experience in the automobile industry will be an added advantage.
- Experience in a similar after-sales or sales support role.
- Knowledge of automobile after-sales good practices.
- A customer-oriented approach and ability to adapt to different personality types.
- Fluency in all three languages (Sinhala / English / Tamil) would be an added advantage.
- Excellent leadership, negotiation and communication skills.
The Successful candidates would be offered an attractive remuneration package with other benefits based on qualifications and work experience.
If you have what it takes to be successful in this challenging role, please apply within 07 days of this advertisement via email careers@telesonicmobility.com, indicating the position applied for in the subject line of the email.
Human Resource Department
Telesonic Mobility (PVT) Ltd
No.15/A, Alfred Place, Colombo 03.
TP: 0740448091