Full Time: Monday - Friday: 9am-5pm and Saturday: 9am-1pm (seasonally)

We are looking for a dynamic, detail-oriented, and customer-focused Tour Executive/Senior Tour Executive to join our growing team.

Itinerary & Costing: Design tailor-made itineraries and calculate costings using Microsoft Word and Excel by researching and selecting ideal accommodation, transport, and excursions based on client needs.
End-to-End Management: Own tours from booking to completion—handling reservations, documentation, operational coordination, on-tour assistance, and post-tour settlements/debriefs.
Supplier Management: Build strong relationships with hotels, guides, and transport providers; negotiate competitive rates and ensure agreed service delivery.
Client Communication: Liaise professionally with clients and overseas partners to address queries and ensure requirements are accurately reflected in arrangements.
Accuracy & Problem Solving: Maintain high precision across itineraries, costings, and documentation while promptly resolving operational issues before or during tours.
Senior Role Addition: Team Coordination & Support (Senior Tour Executive only): Guide junior team members and assist in resolving complex operational issues.

Education: G.C.E. Advanced Level qualification. (A relevant diploma or degree in Tourism/Hospitality is an added advantage).
Language & Industry Priority: An exceptional command of written and spoken English and hands-on industry experience are of the highest priority for this role.
Professional Experience:
- Tour Executive: 2 to 3 years of proven operational experience working at a local Destination Management Company (DMC).
- Senior Tour Executive: 4+ years of proven experience in curating and handling highly personalized, tailor-made tours, complemented by experience in team coordination.

The ideal candidate will receive an attractive remuneration package.

When applying, please mention “Tour Executive/Senior Tour Executive” in the subject line of the email.

hroperations@bconnected.lk

Event Management, Recruitment & HR Solutions and Office Support Services

No. 20-1/1, Amarasekera Mawatha, Colombo 5. Tel: 2503510 | Mobile: 077 442 0397

Website: www.bconnected.lk