Job Description
We are HIRING!
Join our team at WNATO PVT LTD
Position
Customer Care - Hindi Calling Agent
Speak Hindi. Connect Better. Deliver Excellent Service!
Job Details
- Job Type: Full-Time Employment
- Location: Colombo / Dehiwala
- Experience: Minimum 1 year in relevant field
- Benefit: Duty Meal Provided
Your Role
- Handle customer calls professionally in Hindi.
- Assist customers with their questions and requirements.
- Make outbound and inbound calls when required.
- Build positive relationships with customers.
- Follow up with customers and provide timely assistance.
- Maintain accurate customer records and call details.
- Coordinate with the relevant teams to resolve customer concerns.
What We're Looking For
- Fluent in Hindi (Speaking) – Mandatory.
- Minimum 1 year of experience in Customer Care, Call Center, Sales, Telecalling or related field.
- Good communication and interpersonal skills.
- Basic to advanced computer knowledge.
- Proficiency in WhatsApp, MS Office, email and related applications.
- Positive attitude, confidence and a customer-friendly approach.
- Ability to work independently and as part of a team.
Why Join Us?
- Attractive Salary Package
- Friendly & Supportive Work Environment
- Duty Meal Provided
- Opportunities to grow and excel with us
- Great People Great Service Better Together!
How to Apply
Ready to make a difference? APPLY NOW! We'd love to hear from you.
Send your CV to hrlanka@pdinfotech.com
WhatsApp us: 07218665010
Resides near Dehiwala area candidates will be given more preference. Please apply only if you meet the above requirements.