Job Description
IT Assistant – Surveillance Operations
Singer Finance (Lanka) PLC, a subsidiary of Singer (Sri Lanka) PLC, incorporated on 19th April 2004 is licensed by the Monetary Board of the Central Bank of Sri Lanka under the Finance Business Act No. 42 of 2011. We invite applications for Head Office.
Job Profile
- Maintain and ensure the reliable operation of CCTV, NVR, panic alarm, and related security systems across all locations.
- Configure, test, inspect, and troubleshoot cameras, NVRs, alarm systems, network equipment, and related connectivity issues.
- Ensure continuous CCTV recording and secure storage of surveillance footage and security information.
- Coordinate the installation, repair, replacement, upgrades, and preventive maintenance of security systems.
- Conduct regular system testing, monitor alerts, respond to incidents, and coordinate emergency repairs.
- Provide first-level technical support, resolve faults, and escalate complex issues to vendors when required.
- Coordinate maintenance activities with branch staff and service providers, and monitor vendor performance.
- Maintain equipment inventories, asset records, service logs, and maintenance documentation.
- Provide CCTV footage for authorized requests in accordance with organizational procedures.
- Prepare incident, maintenance, and system status reports, and maintain technical documentation.
- Ensure compliance with organizational policies, security standards, and regulatory requirements.
Candidate Profile
- Ideal candidate should be between 22 and 30 years of age.
- Successfully completed GCE Advanced Level (A/L) or an equivalent qualification.
- Diploma or Certificate in Information Technology, Electronics, Networking, Telecommunications, or a related field.
- Minimum 2 years of experience in CCTV, IP camera, NVR/DVR, and alarm systems.
- Hands-on experience with CCTV surveillance systems, IP cameras, NVRs, and video management systems.
- Strong problem-solving, analytical, and communication skills.
- Ability to work independently and perform effectively under pressure.
- Willingness to travel to branch locations when required.
The above position comes with an attractive remuneration package, including fringe benefits stipulated by Singer Group. Please forward your CV within 14 days of this advertisement to the following email address. Please mention the post applied.
Head of Human Resources
Singer Finance (Lanka) PLC
No 498, R A De Mel Mawatha
Colombo 03
011 2 100 690
hr@singerfinance.com