Associate - IT Service Delivery

IT - Hardware / Networks / Systems

About the Employer

Job Description

JOIN WITH US

We are a proud local company and a leader in the FMCG sector that focuses on “empowering families” to live a better tomorrow by providing “innovative solutions”. With 11 local brands spanning home and personal care, wellness, beauty, and hygiene, our aim is to create healthful living for our consumers. We take pride in using local insights to innovate, build and 50+ years of manufacturing experience to develop winning brands to serve not just millions of Sri Lankans of all ages but to export to over 15+ countries world wide.

Rise-Up is more than just a program, it’s your launchpad into a meaningful career. Designed for fresh graduates and undergraduates, this initiative blends real-world experience, mentorship, and future-focused skills to help you grow, lead, and make an impact from day one. If you’re driven, curious, and ready to shape tomorrow with purpose, Rise-Up is where your journey begins.

ASSOCIATE - IT SERVICE DELIVERY

YOU WILL,

  • Manage IT help desk operations (via MYIT).
  • Handle monthly IT vendor payments.
  • Coordinate with Finance and COE teams.
  • Support annual IT budgeting activities.
  • Maintain accurate documentation and records.
  • Manage wingle data buckets and user allocation.

ARE YOU ?

  • Undergraduate or graduate qualification in Finance, Business Administration, or Information Technology or Higher Diploma in a relevant field (Finance, Business Administration, or IT).
  • Having completed a 6-month internship in a related field would be an added advantage.
  • Proficiency in Microsoft Excel (must-have strong data handling and reporting skills).
  • Strong written communication skills, especially in professional email writing.
  • Maintain accurate and well-structured records.