Job Description
Designation
- Operation Analyst / Senior Operation Analyst - Collections
Location
Sri Lanka
Work Week
Monday to Friday
Shift (SLST)
7.30pm to 4.00am
Other Details
US calendar applicable
Key Responsibilities Include:
- Carry out AR follow up efficiently according to the daily production targets specified
- Generate 35 plus AR reports, analyze and work based on priority levels
- Download/ verify correspondences related to collection function
- Ensure proper analysis is done before reaching out to insurance representatives and resolve internal gaps.
- Develop AR and Root Cause analysis and share with management for review
- Ensure 30 plus paid rate is achieved as expected
- Act as the point of contact for assigned client for internal and external queries
- Ensure QA reports are reviewed, fixed and responded back to the QA teams within 24 hours.
- Enforce company regulatory standards to ensure the area of responsibility is in compliance with HIPPA and ISO standards.
- Share Daily and Weekly assigned reports within given timelines
- Update SOPs in a timely manner and according to the required level
- Conduct training to newcomers on the job specific functions
Qualifications/Criteria:
- Bachelor's degree in finance, Healthcare, Business, or related field
- Minimum 1 to 2 years in RCM experience
- Minimum 1 year in Collections experience
- Proven expertise in Accounts Receivables management on Provider RCM
- Passion for solving problems
- Ability to work with MS Office package
- Good written and verbal communication skills
- Ability to work under pressure
- Tenacity
How to Apply
- Please visit our career portal at www.healthreconconnect.com/careers/, select the relevant vacancy and click on the 'Apply Now' button to apply.
- Your application would NOT be considered without a CV on file.
- Please review the criteria and other information listed on this job advertisement thoroughly prior to applying.
- Please pay specific attention to the workweek, shift details, and other features of the job.
- All applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted due to the large volume of applications we receive. Thank you for understanding.
About HealthRecon Connect
HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, and utilizes AI, analytics, and automated workflows to support clients in delivering high-quality care.
HealthRecon Connect is an Equal Opportunity Employer.
Address: 56, Dudley Senanayake Mawatha, Colombo 08, Sri Lanka. | Phone: +94 114 328 827 / 113 628 339 / 740 366 771 (WhatsApp Inquiries Only) | General Inquiries: info@healthreconconnect.com | Career Related Inquiries: careers@healthreconconnect.com | www.healthreconconnect.com