Job Description
Senior Executive / Executive – Deposit Support Function
FD & Savings Department
Role Profile
The successful candidate will be responsible for providing operational support to branches, coordinating FD & Savings-related service requirements, handling branch inquiries, and ensuring the timely and accurate resolution of deposit-related matters.
Key Responsibilities
- Act as the central point of contact for all branch inquiries relating to Fixed Deposits and Savings.
- Provide timely guidance and support to branches on deposit-related operational inquiries and concerns.
- Coordinate with relevant internal departments to facilitate FD & Savings-related service requirements.
- Ensure the accuracy and timely processing of special FD rates and other critical FD & Savings processes within the required TAT.
- Handle the end-to-end processing of deceased customer payment settlements in accordance with internal policies and applicable regulatory requirements.
- Maintain proper records and systematic filing of supporting documents for future reference.
- Support FD & Savings-related transactions and operational activities as required.
- Maintain an effective tracking system for branch queries and ensure timely closure.
- Escalate unresolved issues appropriately and follow up to ensure timely resolution.
- Verify the completeness and accuracy of relevant documentation.
- Support audit and compliance requirements by maintaining accurate and up-to-date records.
- Identify recurring operational issues and recommend appropriate process improvements.
Candidate Profile
- Minimum 6 - 8 years of experience in a Banking or Non-Banking Financial Institution, preferably in Deposits / Fixed Deposits / Savings Operations.
- Strong understanding of Fixed Deposit and Savings products, processes and operations.
- Knowledge of applicable regulatory and compliance requirements relating to FD & Savings products.
- Proficiency in Microsoft Excel and Word.
- Excellent communication and interpersonal skills.
- Strong decision-making, problem-solving and coordination skills.
- High level of accuracy and attention to detail, with the ability to manage a high volume of queries and operational requests.
- Proficiency in Sinhala, Tamil and English will be an added advantage.
“Successful Candidate will be provided with an attractive remuneration package and fringe benefits commensurate with benchmarked institutions.”
Any form of canvassing will be regarded as a disqualification
Applicants are invited to submit comprehensive curriculum vitae with names of two non – related referees, copies of relevant certificates along with a passport size photograph to the address given below on or before 16th October 2026.
Application should be sent to:
Head of HR,
People's Leasing & Finance PLC, No. 161, Maradana Road, Colombo 08.
Web: www.plc.lk | E-mail – careers@plc.lk
We will correspond only with applicants shortlisted for interview.