Senior Staff Officer - FD & Savings Systems & Operations (FD & Savings Department)

Banking / Insurance / Financial Services

About the Employer

Job Description

Join the Best for a Journey of Excellence

If you are looking for a career that will help you stand tall, join People's Leasing & Finance PLC (PLC) and fulfil or unleash your potential to change your world. PLC is a public quoted company with enduring vision on being a vibrant award winning financial service provider and a superior player in the last 3 decades of non – banking financial service landscape. PLC is spreading its wings across more than 100 Branches island wide.

Whether you want a career that could take you to the top or to be a game changer or simply take you in an exciting new direction, PLC provides opportunities, support and rewards that would push you towards greater heights. Today, people’s Leasing & Finance PLC is also a formidable group of 6 subsidiary companies comprising of People’s Insurance PLC, People’s Leasing Fleet Management Limited, People’s Leasing Property Development Limited, People’s Micro Commerce Limited and People’s Leasing Havelock Properties Ltd and Alliance Finance in Bangladesh. We are also driven by a performance culture with an unmatched level of quality and integrity by ethical business practices. Hence our brand reputation is held in high esteem. Also Company has been rated A(ka):Out look ( Stable ) by Fitch Ratings Lanka Limited.

Senior Staff Officer – FD & Savings Systems & Operations

FD & Savings Department

Role Profile

We are seeking a competent and experienced professional to join our Fixed Deposit & Savings Department. The successful candidate will play a key role in supporting deposit operations, coordinating system enhancements, ensuring operational compliance, and driving continuous process improvements.

Key Responsibilities

  • Coordinate end-to-end system enhancement initiatives, including requirement gathering, SRS preparation, UAT, implementation support, and post-implementation follow-up.
  • Identify and incorporate regulatory and internal requirements relating to Fixed Deposit and Savings operations into system development, processes, controls, and documentation.
  • Assist in developing, reviewing, and updating operational manuals, policies, procedures, and related documentation.
  • Coordinate operational activities relating to staff salary processing, overtime claims, medical reimbursements, and other staff-related payments.
  • Organize and coordinate branch operational presentations, staff orientation programmes, meetings, and training sessions.
  • Monitor and update Fixed Deposit and Savings interest rates in the Core Banking System in accordance with approved rates, regulatory requirements, and management directives.
  • Provide backup support for updating interest rates published on the corporate website, digital platforms, and branch display systems.
  • Provide backup support for document solution payment processing and document archiving activities.
  • Participate in branch visits, operational reviews, and process improvement initiatives as required.
  • Handle customer complaints and coordinate timely responses to operational and service-related inquiries.
  • Support the department in maintaining operational excellence, regulatory compliance, and an enhanced customer experience.

Candidate Profile

  • Minimum 2 - 4 years of experience in Fixed Deposit and Savings operations.
  • Sound knowledge of KYC, AML/CFT, Customer Due Diligence (CDD), and regulatory requirements applicable to deposit products.
  • Sound understanding of Fixed Deposit and Savings operations and related systems.
  • Experience in system enhancement projects, SRS preparation, and UAT will be an added advantage.
  • Excellent analytical, problem-solving, communication, and interpersonal skills.
  • Strong coordination, documentation, and stakeholder management capabilities.
  • Proficiency in Microsoft Office applications.
  • Ability to manage multiple responsibilities while maintaining accuracy, confidentiality, and attention to detail.

“Successful Candidate will be provided with an attractive remuneration package and fringe benefits commensurate with benchmarked institutions.”

Any form of canvassing will be regarded as a disqualification

Applicants are invited to submit comprehensive curriculum vitae with names of two non – related referees, copies of relevant certificates along with a passport size photograph to the address given below on or before 16th October 2026.

Application should be sent to:

Head of HR, People’s Leasing & Finance PLC, No. 1161, Maradana Road, Colombo 08.

Web: www.plc.lk | E-mail – careers@plc.lk

We will correspond only with applicants shortlisted for interview.