Job Description
WE'RE Hiring
EXECUTIVE – CRM, ADMIN & BUSINESS SUPPORT
JOB PROFILE
- Manage front-office reception, welcoming customers and visitors and handling enquiries professionally.
- Provide cross-functional business support and coordination across Sales, Marketing, Finance, HR and showroom operations.
- Coordinate meetings and manage administrative procedures, filing and Sales & Marketing documentation, including quotations and invoices.
- Conduct outbound calls and customer/lead follow-ups, collect data and feedback, maintain CRM records, support customer loyalty, and monitor competitors and market information.
- Coordinate office and showroom administration, supplies, maintenance and operational requirements, while supporting showroom sales.
- Prepare spreadsheets, presentations, reports and business documents.
WHAT MAKES YOU A GOOD FIT
- 2 years' relevant work experience.
- Age between 20 – 28 yrs.
- A Diploma in Marketing or Business Studies.
- Experience in administration/business support/coordination, including the use of ERP-type systems OR Reception/customer service, including hands-on use of PABX and related communication systems.
- Excellent command of spoken and written English is essential, along with strong customer service, communication and interpersonal skills.
- Strong MS Office skills, particularly Excel and PowerPoint, with the ability to create clear, professional and visually appealing presentations.
Please mention the position title in the email subject line.
Email: hr@esnamotors.com
Initial online interviews and weekend interviews can be arranged.
Esna Motors (Pvt) Ltd. is an Esna Group company dedicated to representing global OEM automotive franchises in Sri Lanka.
theesnagroup.com
60/7 - 1, Horton Place, Colombo 07