Technical Support Officer

IT - Hardware / Networks / Systems

About the Employer

Job Description

WE'RE HIRING

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Pioneers in the fields of banking consumer electronics, telecommunication, and industrial equipment in Sri Lanka.

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JOIN OUR TEAM

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We are seeking a skilled and reliable Technical Support Officer to join our team at Aiken. The role involves providing timely and effective technical support for our range of banking and cash handling equipment.

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VACANCY FOR TECHNICAL SUPPORT OFFICER

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KEY RESPONSIBILITIES

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  • Troubleshoot, repair, and maintain cash counting, ATM, CRM, cash sorting, and other banking equipment
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  • Diagnose technical issues and implement effective solutions
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  • Minimize customer downtime through fast and reliable technical support
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  • Conduct installations, servicing, and preventive maintenance when required
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  • Maintain proper service records and communicate technical issues professionally
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REQUIREMENTS

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  • NVQ Level 4 or equivalent qualification in Electronics, Computer Hardware, IT, or a related field
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  • Knowledge of Windows OS, antivirus software, and MS Office
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  • Basic knowledge of computer hardware and networking will be an added advantage
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  • Age 20–35 years
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  • A valid driving licence will be an added advantage
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Kandy / Puttalam / Hatton / Thalawakele / Wennappuwa

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Polonnaruwa / Colombo / Trincomalee / Dambulla

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SEND YOUR CV TO

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hr@aiken.com.lk

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Please indicate the post applied for in the subject line of your email.

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070 638 3332

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070 642 4163

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www.aiken.lk

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info@aiken.com.lk