Job Description
Field Account Verification Officer – Sales & Finance
We are looking for a detail-oriented and responsible individual to join our team to verify customer account balances, investigate discrepancies, and resolve account-related disputes through customer visits in coordination with our Sales Representatives.
Key Responsibilities:
- Visit customers together with Sales Personal to investigate disputes relating to outstanding account balances.
- Verify customer balances against invoices, payment records, credit notes, returns, and customer statements.
- Identify and investigate differences between company records and customer account records.
- Discuss disputed transactions with customers and Sales Representatives to establish the reasons for discrepancies.
- Coordinate with the Finance and Accounts Department to investigate and resolve account differences.
- Verify payments made by customers and ensure they are properly recorded in the accounting system.
- Identify duplicate invoices, unallocated payments, missing credit notes, and other account discrepancies.
- Maintain proper documentation of customer visits, findings, and agreed corrective actions.
- Prepare reports on unresolved disputes and submit findings to management.
- Follow up on corrective actions to ensure customer account records are accurate and up to date.
Qualifications and Requirements:
- G.C.E. AL qualification; qualifications in Accounting, Finance, or Business Administration will be an added advantage.
- Previous experience in accounting, account reconciliation, audit, or customer account verification is preferred.
- Basic understanding of invoices, customer statements, payments, and credit notes.
- Strong analytical, communication, and problem-solving skills.
- Good attention to detail and ability to investigate discrepancies objectively.
- Computer literacy and familiarity with accounting systems or Excel.
- Willingness to travel island wide with sales team for customer visits.
- Ability to work independently and coordinate effectively with Sales and Finance teams.
Ideal Candidate
A trustworthy, analytical, and detail-oriented individual who can investigate customer account disputes professionally and help maintain accurate customer balances.
How to Apply
Interested candidates may email their CV to: rahid@alibrothers.lk
Ali Brothers (Pvt) Ltd, No. 228, Layards Broadway Road, Colombo 14