IT Support | Helpdesk - Intern

IT - Hardware / Networks / Systems

About the Employer

Job Description

WE ARE HIRING

IT SUPPORT/HELPDESK – INTERN

At IPD Colombo (Pvt) Ltd, we don’t just process orders—we power industries. As part of a leading Australian engineering solutions provider with over 75 years of excellence, our Colombo team plays a vital role in delivering world-class service to international clients. IPD is a publicly listed Australian company specializing in electrical engineering products and solutions, with over 200+ professionals in Colombo collaborating with 450+ colleagues across Australia in a fast-paced, innovative, and globally connected environment. If you’re detail-oriented, customer-focused, and ready to grow in an international setting, this is your opportunity.

Are you passionate about technology and eager to build a career in IT? Join our team as an IT Support Intern and gain hands-on experience in IT operations and technical support.

KEY RESPONSIBILITIES:

  • Assist with computer hardware and software support and troubleshoot user issues.
  • Handle IT support requests and assist users with technical problems.
  • Monitor network and system performance and assist with basic configurations.
  • Maintain IT asset inventory records and assist with help desk documentation.
  • Support technical reporting and other day-to-day IT operational activities.

QUALIFICATIONS & SKILLS/REQUIREMENTS:

  • An interest in IT infrastructure, computer hardware, software, and networking.
  • Basic knowledge of Windows operating systems and computer troubleshooting.
  • Good analytical, communication, and problem-solving skills.
  • A willingness to learn and work collaboratively as part of a team.

Start your IT career with us and gain valuable hands-on industry experience!

IPD COLOMBO (PVT) LTD
No: 118/5, 1/1, Nawala Road, Narahenpita, Colombo – 05, Sri Lanka.
Web: www.ipd.lk

CLICK HERE TO APPLY