Job Description
HEAD OF RECOVERIES & PORTFOLIO MANAGEMENT
Location: Head Office (Colombo 14)
As the Head of Recoveries & Portfolio Management, you will be responsible for driving the Company's overall Non-Performing Loan (NPL) reduction strategies, strengthening portfolio quality, and leading recovery operations to achieve sustainable financial results. The role requires strong strategic leadership, effective portfolio management, and a commitment to sound governance, regulatory compliance, and operational excellence. Reporting directly to the Chief Operating Officer (COO), you will play a key role in strengthening the Company's asset quality and financial performance while leading and developing a high-performing recovery team. This position offers an excellent opportunity to build a mutually rewarding and long-term career within the non-banking financial services sector.
THE JOB ROLE
- Lead and implement the Company's overall NPL reduction and portfolio quality management strategies in line with approved budgets and business objectives.
- Maintain the Monthly Average Collection Ratio, excluding legal cases, at the required organizational targets.
- Manage impairment levels in line with approved budgets and portfolio quality objectives.
- Ensure strong governance, regulatory compliance, internal controls, and effective people management across the Recoveries function.
- Oversee the day-to-day operations of the Recovery Division, ensuring the timely & effective execution of recovery strategies.
- Develop and implement recovery targets, policies, procedures, and performance improvement initiatives to enhance collection efficiency and minimize credit losses.
- Monitor staff productivity, engagement, & resource utilization to ensure optimal operational efficiency & effectiveness.
- Recruit, train, coach, and develop recovery staff at Head Office and across the branch network, fostering a performance-driven culture to achieve recovery targets.
- Oversee vehicle yard management, ensuring the proper custody, maintenance, security, documentation, and regulatory compliance of repossessed vehicles to safeguard asset value.
- Manage the disposal of repossessed assets, including valuations, auction coordination, negotiations, and timely disposal, to maximize recovery proceeds and minimize holding costs.
EXPERIENCE / QUALIFICATIONS / SKILLS
- Bachelor's degree or a professional qualification in Finance, Business Administration, or a related discipline, or an equivalent qualification from a recognized university or institute.
- Minimum of 10 years' experience in the banking or financial services sector, including at least 5 years in a senior leadership role overseeing recoveries, credit management, or related operational functions.
- Experience in the leasing or non-banking financial services sector will be an added advantage.
- An MBA will be an added advantage.
- Proven leadership capability, with strong interpersonal, communication, team management, and stakeholder management skills.
- Demonstrated ability to drive performance improvement, achieve strategic financial targets, and deliver sustainable business results.
- Strong knowledge of credit management, recovery strategies, regulatory compliance, portfolio quality management, and financial performance management.
Candidates are invited to send their detailed CVs to careers@fintrexfinance.com or by post, including the contact details of two non-related referees, to reach us within 14 days of this advertisement. Please mention the post applied for on the top left corner of the envelope or in the subject line of the e-mail. Head of Human Resources & Administration, Fintrex Finance PLC, No.851, Dr. Danister De Silva Mawatha, (Baseline Road), Colombo 14.