Job Description
Vacancies
Insurance Assistants - Head Office
CoopLife Insurance Limited, a growing life insurance company committed to providing reliable and customer-focused insurance solutions, invites applications from suitably qualified and motivated individuals to join our Head Office team as Insurance Assistants to support our back-office operations in the following departments:
Departments: Underwriting, Policy Servicing, Claims
Key Responsibilities
- Assist in day-to-day back-office operations of the respective department
- Support the processing, verification, and maintenance of insurance-related documents and records.
- Assist in handling policy applications, underwriting documentation, policy servicing requests, and claims-related documentation, as applicable to the assigned department.
- Ensure the accuracy and completeness of information entered into the company's systems.
- Maintain proper filing systems and update relevant databases and records.
- Coordinate with branches and other departments to obtain necessary information and documentation.
- Ensure that assigned tasks are completed accurately and within stipulated timeframes.
- Maintain confidentiality of customer information and company records.
- Perform other duties assigned by the respective department.
Qualifications & Requirements
- G.C.E. Advanced Level qualification, preferably with passes in relevant subjects
- A diploma or professional qualification in Insurance, Business Administration, Management, or a related field will be an added advantage
- Previous experience in insurance operations, underwriting, policy servicing, claims, or general office administration will be an added advantage. School leavers with the required qualifications are also encouraged to apply
- Good written and verbal communication skills in English
- Basic computer literacy, including proficiency in MS Office applications
- Good organizational skills, attention to detail, and the ability to maintain accurate records.
- Ability to work effectively within a team and meet deadlines
- A positive attitude, willingness to learn, and commitment to maintaining confidentiality and professional standards
Interested candidates are invited to forward their CVs with contact details to dulani.j@coopinsum.com or by registered post within 14 days of the publication of this advertisement.
COOPLIFE INSURANCE LIMITED
No. 455, Galle Road, Colombo 03.
www.cooplife.lk