Job Description
WE ARE HIRING
INSURANCE EXECUTIVE
Nawaloka Hospitals PLC / Colombo
We are seeking a proactive and detail-oriented professional to manage patient insurance processes, coordinate with insurance providers, and support the smooth handling of insurance-related matters to enhance patient experience and minimize insurance issues.
KEY RESPONSIBILITIES
- Coordinate with insurance companies on approvals, queries, and claim follow-ups
- Handle patient insurance-related issues promptly and professionally
- Liaise with relevant hospital departments regarding insurance claim details and supporting documents
- Assist in processing, tracking, and resolving insurance claim matters accurately
- Support the reduction of patient insurance issues through timely coordination and follow-up
- Maintain proper records and ensure clear communication with patients, staff, and insurers
REQUIREMENTS
- Diploma or degree in business, healthcare administration, insurance, or a related field
- Prior experience in hospital insurance, medical claims, billing, or customer coordination will be an advantage
- Good understanding of insurance claim procedures and documentation
- Strong communication, coordination, and problem-solving skills
- Ability to work accurately, handle patient concerns, and manage multiple tasks effectively
- Computer literacy and good administrative skills
Send your CV to hrcareers@nawaloka.com
Application Deadline: 19/11/2026