Job Description
SERVICE EXECUTIVE
After-Sales Service | Technical & Management Support
JOIN OUR TEAM!
We are looking for a technically skilled and customer-focused individual to handle after-sales service for Drones and Electronic Products.
YOUR ROLE
- Diagnose, repair & test drones and electronic products
- Handle customer & dealer service inquiries
- Manage warranty claims & service documentation
- Coordinate with manufacturers & suppliers
- Monitor repairs & spare parts
- Prepare service reports & support management operations
IDEAL CANDIDATE
Someone who can combine hands-on technical skills with customer handling, coordination, reporting, and management support.
QUALIFICATIONS
- Diploma / NVQ 4 or 5 in Electronics, Electrical, Mechatronics, IT or related field
- OR G.C.E. A/L with a recognized technical qualification
WHAT WE'RE LOOKING FOR
- 1+ year experience in electronics repair / technical support / after-sales service
- Good knowledge of electronic troubleshooting & repair
- Good English – Written & Spoken – MANDATORY
- Good communication, computer & problem-solving skills
- Drone, camera, RC or similar product experience is an added advantage
- Fresh graduates with strong technical aptitude are encouraged to apply
HOW TO APPLY
If you're the right fit, send your CV to: careers@trident.lk. For more details, contact: 071 215 8523.
Human Resource Division
TRIDENT CORPORATION (PVT) LTD
297, First Floor, Union Place, Colombo 2