Client Relations Coordinator

Customer Service / Public Relations / Call Center

About the Employer

Job Description

WE'RE HIRING!

Join Our Team!

CLIENT RELATIONS COORDINATOR

Neptune Nova (Pvt) Ltd, part of the Aberdeen Group, is looking for a dynamic and organized individual to drive day-to-day operations, client coordination and collections, while ensuring efficient route planning and overall operational coordination.

KEY RESPONSIBILITIES

  • Call and follow up with existing and prospective clients (hotels, restaurants, food manufacturers).
  • Plan and optimize collection routes (route planning) to ensure timely and cost-effective operations.
  • Coordinate daily operations, including collections, driver allocation and schedules.
  • Prepare and update service agreements and other client documentation.
  • Handle client inquiries and resolve operational issues on time.

REQUIREMENTS

  • Minimum G.C.E. Advanced Level qualification.
  • Fluency in Sinhala and Tamil (essential).
  • English speaking skills (added advantage).
  • Good knowledge of MS Office (Excel, Word, and Email).
  • Strong organizational, coordination, and problem-solving skills.

LOCATION

SEDAWATHTHA

CONTACT

Send us your CV to: nimesh@neptunenova.com