Job Description
DEBT COLLECTION SPECIALIST
Axiom Dynamics is looking for a motivated and customer-focused Debt Collection Specialist to join our team. If you have excellent communication skills and the drive to achieve collection targets, we invite you to be part of our journey.
KEY RESPONSIBILITIES
- Ensure that the debt collection targets are met daily.
- Maintain an excellent customer service experience.
- Effective coordination with the team, the management, and the other departments.
- Contribute to improve the effectiveness and quality of the debt collection procedure by providing immediate feedback on day to day circumstances.
- Upgrading skills and knowledge with the insight on local market conditions and best local practices in debt collection.
KEY REQUIREMENTS
- Excellent communication skills and language proficiency.
- Higher degree of integrity, professionalism and attention to details.
- Problem solving skills and proactive initiation in customer service.
- Self-motivated individual with results focused, capable of consistently achieving targets and KPIs.
- Perfect understanding of underwriting and debt management processes.
- Previous working Experience in a similar role in a similar regulated environment will be an added advantage.
BENEFITS ON OFFER TO THE RIGHT CANDIDATE
- Highly attractive remuneration package and incentive packages.
- Vertical and horizontal career development opportunities.
- Training and hands on skill development on highly technical tools.
APPLY NOW!
If you believe you are a flexible, quick learner and result oriented, please forward your CV with two non-related referees to:
info@axiomd.lk
A STRONGER TOMORROW, TOGETHER.