Job Description
Executive – Operations (Central Bakery – Habarakada)
Key Duties & Responsibilities
- Oversee day-to-day Central Bakery operations, ensuring smooth production and timely dispatches.
- Prepare production plans, schedules, and DO summaries based on demand.
- Coordinate with outlets, CPU, logistics, suppliers, and internal teams to ensure uninterrupted operations.
- Monitor production, inventory, wastage, expiry, and stock variances.
- Ensure accurate system transactions, GRNs, stock transfers, and operational documentation.
- Manage customer orders, inquiries, and complaints, ensuring timely resolution.
- Ensure compliance with hygiene, food safety, quality, and SOP standards.
- Supervise, guide, and monitor bakery staff performance, attendance, and rosters.
- Verify product quantity, expiry dates, DOs, and labels before dispatch/delivery.
- Prepare operational reports and KPI updates and support continuous improvement initiatives.
Key Qualifications & Requirements
- Degree/Diploma in Food Operations, Hospitality Management, Business Management, Supply Chain, or a related field.
- 2–4 years of relevant experience in bakery, food production, manufacturing, FMCG, or operations management.
- Experience in production planning, inventory management, and staff supervision will be an added advantage.
- Good knowledge of MS Office and operational systems.
- Strong communication, coordination, analytical, and problem-solving skills.
- Ability to work under pressure and manage multiple operational priorities.
- Willingness to work flexible hours based on operational requirements.
An attractive remuneration package will be offered based on the required experience and qualifications.
Please forward your resume to hr.supermarket@laugfs.lk within 10 days of this advertisement, including two non-related referees and by mentioning the applied position in the subject line.
Send your CV to: hr.supermarket@laugfs.lk