Job Description
Job Title
Receptionist
Department
Front Office
Location
Kadawatha
Employment Type
Full-time
About Us:
At Esses Hospital, we are dedicated to providing compassionate, high-quality healthcare to our community. We are seeking a professional, empathetic, and highly organized Receptionist to serve as the welcoming face of our facility and ensure smooth daily front-desk operations.
Key Responsibilities:
- Warmly greet patients, visitors, and medical staff upon arrival.
- Answer, screen, and route incoming multi-line phone calls to correct departments.
- Manage patient registration, admissions, and appointment scheduling.
- Verify medical insurance details, handle billing transactions, and collect payments.
- Maintain a calm, tidy, and organized reception area at all times.
- Protect patient privacy with strict confidentiality
Requirements & Qualifications:
- Passed G.C.E (A/L) in any stream
- Minimum of 1–2 years of experience as a receptionist, ideally in a medical or hospital is an added advantage.
- Proficiency in basic computer applications (MS Office) and e-channeling and Doc 990.
- Strong verbal and written communication skills both Sinhala and English with a friendly, service-oriented demeanor.
- Exceptional multitasking and organizational skills to thrive under pressure in a fast-paced environment.
- Basic understanding of medical terminology and medical insurance processes is a plus.
- Should be willing to work on night shifts
What We Offer:
- Competitive salary package.
- Free accommodation
- Opportunities for career growth and professional development in healthcare management.
How to Apply:
Interested candidates should submit their resume with a recently taken color photograph to esseshospitalhr@gmail.com with the subject line "Application: Receptionist - [Your Name]." within 14 days of this advertisement.