Job Description
Internal Sales Executive – Data Capture & Enterprise Mobility Solutions
At Crosspoint, we are a leading provider of innovative Auto ID and Digital Transformation solutions that help businesses improve productivity, visibility, and operational efficiency. Our portfolio includes barcode scanners, mobile computers, RFID solutions, industrial printing systems, and enterprise mobility technologies, serving customers across retail, manufacturing, logistics, healthcare, and other industries.
As our business continues to grow, we are looking for enthusiastic and customer-focused professionals to join our team as Internal Sales Executives.
Internal Sales Executive
We are seeking a motivated and organized Internal Sales Executive to support our sales team by managing customer inquiries, preparing quotations, coordinating sales activities, and building strong customer relationships. This role is ideal for individuals who enjoy interacting with customers and have a passion for technology solutions.
Key Responsibilities
- Respond promptly to customer inquiries via telephone, email, and other communication channels.
- Prepare accurate quotations, proposals, and sales documentation.
- Follow up on quotations and convert opportunities into sales.
- Coordinate with suppliers and internal departments to ensure timely delivery of customer requirements.
- Build and maintain strong relationships with existing customers.
- Identify opportunities to up-sell and cross-sell products and solutions.
- Maintain accurate customer records and sales activities using CRM systems.
- Assist the Sales Managers in managing customer accounts and sales opportunities.
- Prepare regular sales reports and update sales forecasts.
- Ensure high levels of customer satisfaction through excellent service and timely communication.
Requirements
- Diploma or Certificate in Marketing, Business Management, ICT, or a related field is preferable.
- Minimum 1–2 years' experience in sales coordination, customer service, internal sales, or ICT-related sales.
- Good understanding of ICT products and enterprise technology solutions will be an added advantage.
- Excellent communication and customer relationship skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office applications; experience with CRM software is an advantage.
- Positive attitude with a willingness to learn and grow.
What We Offer
- Competitive salary with an attractive performance incentive scheme.
- Opportunities for professional growth and career advancement.
- Comprehensive training on leading enterprise technology solutions.
- Exposure to globally recognized technology brands.
- A friendly, dynamic, and collaborative working environment.
Interested candidates are invited to send their resume to samudra@crosspoint.lk with the subject line "Application for Internal Sales Executives" on or before 14th November 2026.
CROSSPOINT BUSINESS SOLUTIONS (PVT) LTD.
#331 1/1, High Level Road
Nugegoda
T: +94 112826169 F: +94 112826159 W: www.crosspoint.lk