Job Description

Digital Account Manager

Web Solutions & Digital Strategy

At eBEYONDS, an international eBusiness and Digital Marketing Solutions Company serving a prestigious clientele, we’re on-the-look-out for a proactive, strategic, and tech-savvy Digital Account Manager specializing in Web Solutions to serve as the lead point of contact for our portfolio of web design, custom web development, eCommerce, and digital marketing clients.

In this role, you will sit at the intersection of business strategy, project delivery, and client growth. You will build strong relationships with stakeholders, understand their digital goals, translate technical web concepts into actionable solutions, and collaborate with cross-functional teams (developers, UI/UX designers, SEO/PPC specialists, and content creators) to deliver measurable ROI.

Required Qualifications & Experience

The ideal candidate should possess:

  • Experience: 3 - 6+ years of experience in account management, client success, or strategy roles within a digital agency, web development agency, or SaaS company.
  • Educational Background: Bachelor's degree in Marketing, Business, Information Technology, or a related field. Professional certifications (e.g., CIM, SLIM, Hubspot, Google Analytics) are a strong plus point.
  • Technical & Digital Literacy:
    • Deep understanding of CMS platforms (WordPress, Shopify, Webflow, or custom frameworks).
    • Solid understanding of the web lifecycle (UX/UI design process, frontend/backend dev stages, QA, launch, hosting, and ongoing maintenance).
    • Knowledge of SEO principles, conversion rate optimization (CRO), web analytics (GA4), and basic digital marketing funnels.
  • Soft Skills:
    • Exceptional written, verbal, and presentation skills.
    • Strong project scoping, negotiation, and conflict-resolution abilities.
    • Ability to manage multiple client accounts and priorities in a fast-paced agency setting.

If you’re confident you’ve got what we’re looking for, forward your CV to jobs@ebeyonds.com with Application for the Post of Digital Account Manager - Web Solutions & Digital Strategy as the subject of your email.

ebeyonds.com/careers

APPLY HERE

Or forward your CV to jobs@ebeyonds.com

370, Level 4, High Level Road, Pannipitiya

www.ebeyonds.com