Sales Associate | Client Relationship Executive

Sales / Marketing / Business Development / Merchandising

About the Employer

Job Description

Company Details

Corporate Office: 349 3/1 Cotta Road, Rajagiriya

(Located in front of Rajagiriya main bus stand)

Factory: 350/2 Himbutana Road, Mulleriyawa

SALES ASSOCIATE

Ideal opportunity for Freshers / Junior Candidates

Key Responsibilities

  • Identify and approach potential customers to generate new sales opportunities.
  • Promote the company’s products and services to prospective and existing customers.
  • Build and maintain positive relationships with customers.
  • Attend to customer inquiries and provide prompt and professional assistance.
  • Follow up with customers regarding outstanding payments and ensure timely collection.
  • Coordinate with internal departments to ensure smooth processing and delivery of customer orders.
  • Prepare sales reports and provide regular updates to management.

CLIENT RELATIONSHIP EXECUTIVE

Ideal for candidates with Sales / Business Development / Customer Relationship experience

Key Responsibilities

  • Develop and maintain strong and long-term relationships with existing and prospective clients.
  • Plan and manage customer visits to understand customer requirements, strengthen relationships, identify new business opportunities and ensure customer satisfaction.
  • Monitor customer accounts, prepare regular sales reports, and follow up on outstanding payments.
  • Handle customer concerns and provide appropriate solutions in a professional manner.
  • Gather customer feedback and market information and communicate relevant insights to the management.
  • Achieve individual and team sales targets and contribute to overall business growth.

Candidate Profile

We are looking for candidates who are:

  • Friendly, confident and customer-oriented, with excellent interpersonal and communication skills.
  • Positive, energetic, self-motivated, results-oriented, honest, reliable and responsible.
  • Able to work effectively both independently and as part of a team, with the ability to negotiate, persuade and build positive relationships with customers.
  • Well-organized and capable of handling multiple tasks efficiently, working under pressure and meeting deadlines.

Education & Qualifications

  • Passed GCE Advanced Level or GCE Ordinary Level with Credit Passes for Mathematics and English.
  • Certificate/Diploma in Sales & Marketing or a related field will be an added advantage.
  • Good knowledge of MS Office packages – Word, Excel and PowerPoint – and email.
  • Previous experience in sales, business development or customer relationship management will be an added advantage.

What We Offer

Competitive remuneration with attractive performance-based incentives.

Application Instructions

If you are confident that you meet the above requirements and are interested in joining our team, please forward your CV by post or email within 7 days of this advertisement to:

Human Resources Department
i-Cube International (Pvt) Ltd.
349 3/1, Cotta Road, Rajagiriya

Email: careers@icube.lk
Tel: 011 2157 645 / 076 3161 829