Job Description
We're HIRING!
IT OPERATIONS LEAD
KEY RESPONSIBILITIES
- Serve as the communication bridge between IT staff and top management.
- Oversee and ensure timely completion of IT tasks and projects.
- Provide troubleshooting support and escalate complex issues when needed.
- Track and document operations to ensure workflow efficiency.
- Monitor performance metrics and recommend improvements.
- Ensure compliance with IT policies and security protocols.
- Support IT team in resolving issues and setting priorities.
- Keep management updated on progress and challenges.
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in IT, Computer Science, or a related field.
- At least 6 years of experience in IT operations or system administration.
- Management or coordination experience with IT teams is preferred.
SKILLS & COMPETENCIES
- Strong technical knowledge and troubleshooting skills.
- Excellent communication, coordination, and effective problem-solving abilities.
- Familiarity with IT project management tools is a plus.
Level
Senior Executive
Location
Hybrid
Employment Type
Full-time
Working Hours
Monday – Friday | 2 PM – 11 PM (Saturday on request)
APPLY NOW
SEND YOUR CV WITH THE SUBJECT LINE
"Application for IT Operations Lead – [Your Name]"
hr@mybvs.co.uk