Job Description
We are looking for a
Front Desk Team Leader
We are seeking a skilled and experienced ‘Front Desk Team Leader’ to join our team in Habaraduwa, Galle. The ideal candidate will have sound knowledge in front desk operations, with specialized knowledge in related systems. You will be responsible for ensuring seamless services are provided to all guests to make their stay a memorable one.
Key Responsibilities:
- Welcome guests warmly, ensuring a smooth and pleasant check-in/check-out process.
- Handle guest inquiries and provide information about hotel facilities, local attractions, and more.
- Manage reservations and room assignments with accuracy and attention to detail.
- Address guest concerns promptly and professionally, ensuring satisfaction throughout their stay.
- Collaborate with other departments to ensure an outstanding guest experience from arrival to departure.
What We’re Looking For:
- Excellent communication and interpersonal skills.
- A proactive and problem-solving mindset.
- Ability to work in a fast-paced environment and adapt to changing situations.
"If you are motivated and excited to join our team, please submit your application to:"
gm@tabularasaresort.com | Tabularasaresort.com