Job Description
Showroom Manager
Industry: Home Appliances
Location: Jaffna
Responsibilities
- Manage the day-to-day operations of the home appliances showroom to ensure an outstanding customer experience.
- Drive sales growth by identifying and acquiring new customers and dealer partnerships.
- Develop and execute showroom-specific sales strategies to meet monthly revenue targets.
- Oversee inventory management, coordinate stock valuation with the accounts team, and ensure optimal stock levels.
- Supervise visual merchandising to maintain high showroom presentation standards.
- Handle customer inquiries, resolve complaints promptly, and ensure customer satisfaction.
- Liaise with suppliers and logistics teams to ensure timely stock replenishment.
- Prepare accurate sales records and performance reports for management review.
- Manage all administrative functions of the showroom, including scheduling, reporting, and compliance.
- Ensure showroom operations align with company policies, brand guidelines, and safety regulations.
Requirements
- Bachelor’s degree or diploma in Business Management, Sales, or a related field.
- Minimum 3–5 years of experience in retail sales or showroom management, preferably in Home Appliances or Consumer Electronics.
- Strong leadership skills with the ability to manage, train, and motivate a team.
- Excellent communication, negotiation, and customer service abilities.
- Ability to analyze sales trends and implement effective sales strategies.
- Proficiency in MS Office and retail management systems.
- Willingness to work flexible hours, including weekends and public holidays.